Oakland County public safety used backup communications system when old hardware went down (MI)

Oakland County reverted to its backup public safety communications system for about three hours Sunday when an old piece of hardware that allows the county mainframe system to communicate with various dispatch consoles went down.

Bill Mullan, spokesman for County Executive Dave Coulter, said Monday that the hardware went down about 7:20 p.m. Sunday, and the primary system was down for about three hours. Twenty-one dispatch consoles were affected in Pontiac and around the county, he said…

NENA Launches First-Ever Diversity in 9-1-1 Leadership Program

NENA: The 9-1-1 Association is launching a new program aimed at promoting greater diversity and inclusion throughout the nation’s 9-1-1 organizations.

The Diversity in 9-1-1 Leadership Program will equip new and diverse voices with the skills, knowledge, and training necessary to advance to upper-level positions in 9-1-1 agencies and become leaders in the 9-1-1 community…

Public Safety Advocate: Why Is the FCC Rushing to Strip Public Safety of Vital Spectrum?

About 4.9-GHz Spectrum

The 4.9-GHz band is 50 MHz of spectrum that was allocated to public safety in 2002 on the heels of the 9/11 attacks. This spectrum was set aside by the FCC Commissioners at the time to improve public-safety communications and address one of the major issues described in the 9/11 Commission Report. More than a year later, vendors were able to build WiFi-like equipment capable of operating in this band… 

Changes to Panhandle’s 911 system to include better GPS, disaster recovery operations (FL)

A Santa Rosa County 911 technician is leading the charge to replace outdated 911 technology with new, state-of-the-art systems that will “save a ton of lives” once they are fully implemented throughout the Panhandle.  

Santa Rosa County’s 911 coordinator, Kevin Sowell, was recognized Thursday for spearheading the project, which he says will transform emergency response throughout the Panhandle… READ MORE

Panama City, FL – ‘Dogs for Dispatch’ brings stress relief to emergency call dispatchers

BAY COUNTY, Fla. (WMBB) — The Bay County Communications and Dispatch Center has some new faces and wagging tails, as a new program is bringing dogs on the staff as volunteers.

“They’ll be coming up here on a regular basis and they’ll just kind of rotate through and have a meet and greet with everybody,” said Brian Hardon, Bay County Emergency Management’s Communications Division Chief…

Calif. governor signs bill classifying dispatchers as first responders (CA)

SACRAMENTO, Calif. — California Gov. Gavin Newsom signed a bill on Friday that reclassifies dispatchers as first responders. 

Assembly Bill 1945, which passed with bipartisan support last month, will change the classification of public safety dispatchers from administrative or clerical workers to first responders, according to a press release from the office of Assembly Member Rudy Salas, who introduced the bill…