Text-to-9-1-1 now available in Placer County (CA)

Sending a text to 911 is now available in Placer County. Text-to-9-1-1 is available to Placer residents and individuals traveling through the county.

According to the Placer County Sheriff’s Office, the text function provides a life-saving option to speech- and hearing-impaired residents, and individuals in situations where a voice call is too dangerous.

Messages should be a brief description of the type of help needed and the location of the emergency. The message will then be routed to a nearby dispatch center, allowing dispatchers with the Sheriff’s Office and Auburn Police Department to communicate via text to ask questions and provide instructions…

County Commission focuses on purchases and grant applications during regular action session Thursday (KS)

Lyon County Commissioners approved a number of purchase requests during their regular action session Thursday morning.

First on the agenda was a request from Lyon County Emergency Communications Center Director Roxanne Van Gundy to consider the payment of the county’s portion of the annual Spillman CAD payment. The total cost comes out to just over $21,570 and was approved unanimously… READ MORE

Dupo, Ill. couple called 911 four times as shirtless man ransacked their garage. Officers never arrived (IL)

Imagine calling 911 and no one ever shows up. It happened to a local couple when a weapon-wielding stranger ransacked their garage and wandered around their yard for hours. They called 911 four times, but no officer ever arrived.

Rose and Joe Everett’s peaceful place is their Dupo, Illinois home where they’ve lived for 40 years. But one night this summer, their peace was shattered, with all the evidence caught on camera.

“You could see the agitation in his face, the look on his face, it was scary. It was scary,” said Cathy Augustine, the couple’s daughter.

Text-to-911 comes to Pinal County (AZ)

As of today, text-to-9-1-1 is available to all residents of Pinal County.

This allows people in need of emergency services to reach first responders via text when voice calling is not an option, according to the Pinal County Sheriff’s Office.

The primary use of Text-to-9-1-1 includes:

  • When an individual is deaf, hard-of-hearing or has a speech disability
  • In situations where it is not safe to place a voice call to 9-1-1… READ MORE

DHS funds risk assessment modeling tool development

The Department of Homeland Security’s (DHS) Small Business Innovation Research (SBIR) Program has awarded $1.96 million to a pair of businesses to aid emergency communication network risk management assessments.

Orem, Utah-based Achilles Heel Technologies and SecureLogix, of San Antonio, Texas, were selected to participate in Phase II of the program based on demonstration of feasibility in Phase I for Network Modeling for Risk Assessment technology solutions… READ MORE

Motorola Solutions’ CommandCentral Citizen Input Is Available to the US Public Safety Market

Motorola Solutions (NYSE: MSI) today announced that it has made a new service available to the public safety market — CommandCentral Citizen Input — which is designed to help 9-1-1 call takers to better engage with citizens in their time of need. Citizen Input is a cloud-based service that allows citizens calling or texting 9-1-1 to send video, photographs and recordings of an incident to the Public Safety Answering Point (PSAP), using controlled and permission-based procedures…