Prince William County announces Smart911 service for emergency calls (VA)

PRINCE WILLIAM COUNTY, Va. (WDVM) — Prince William County public safety officials have announced a new app that will allow individuals to provide information to 9-1-1 operators. 

The service, called “smart 9-1-1”, allows residents to make a free account, where they can contribute relevant information to help first responders during an emergency. 

Information such as who may be in the home, medical conditions and where the patient may be located can be sent to first responders… READ MORE 

Sheriff Tony: Exceeding the Highest Standards (FL)

The Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) recommended BSO’s Regional Communications for reaccreditation. BSO’s Regional Communications is the largest CALEA accredited communications center under the Public Safety Communications Accreditation Program. BSO’s Pretrial Services and Probation divisions also earned full reaccreditation from The Florida Corrections Accreditation Commission (FCAC) for their compliance with rigorous standards and industry best practices… READ MORE

Holbrook Regional Emergency Communications Center Seeks to Educate Residents About Accidental 911 Calls (MA)

HOLBROOK — Director Steve Hooke and the staff at the Holbrook Regional Emergency Communications Center (HRECC) would like to educate residents about accidental 911 calls and what residents should do if they accidentally call 911 or without knowing.

The HRECC reports a drastic increase recently in accidental 911 calls, in which individuals have either hung up the phone prior to the call being received by the public safety answering point (PSAP) or once the telecommunicator has answered the call. These calls often originate from smart devices, smart watches or tablets.

New 911 Dispatcher Hired (MO)

The Chillicothe Police Department will have a new 911 Dispatcher beginning in early November.  The Chillicothe City Council approved hiring Amanda Floyd as a Full-Time Dispatcher in their executive session Monday.

Floyd was hired to replace a dispatcher that recently left the department.  he hiring brings the Chillicothe Police Department dispatch staff to full strength, with a total of 8 dispatchers handling calls for the Police, Fire, Ambulance, and Sheriff’s departments…

Stronger signal: Love County E911 gets tech upgrade, moves into Justice Center (TX)

Love County dispatchers made the final transition into the new Justice Center last month. 

The long-awaited facility opened in Dec. 2019 after voters approved a sales tax hike to help fund its construction. Along with the ability to house officers and up to 100 inmates, the plans for the facility included an area for dispatch and a server room for their equipment…