AREA 911 DISPATCHED LAUDED FOR TELE-CPR EFFORTS (WA)

PORT ANGELES – The local police and fire dispatchers are being heralded for work helping administer CPR to those who call 911.

Peninsula Communications, or PenCom, implemented Resuscitation Quality Improvement® Telecommunicator in August last year. The program prepares telecommunicators to deliver high-quality telephone CPR.

This week, the agency was recognized by RQI Partners and the Resuscitation Academy Foundation as a “Resuscitation Trailblazer”… READ MORE

Dispatchers praised for poise during shooting rampage (TN)

County officials honored employees at 911 Communications Center for their work during a shooting rampage in Coffee County that left three dead and several wounded.

During the Nov. 10 county commission meeting, county commissioners recognized the employees of the Coffee County Communications Center for their response to the Sept. 13 incident, which started in Coffee County with Dangelo Dorsey opening fire inside a vehicle traveling on Interstate 24 near Beechgrove. The violent crime spree raged through Middle Tennessee, ending with three deaths, including that of the perpetrator… READ MORE

Public safety transitioning to LTE-based solutions, but PTT timetable still unclear, speakers say

Public-safety users are benefiting from the data-oriented capabilities enabled by LTE on trusted networks today and also will transition voice communications to the broadband platform, although the timetable for this change remains unclear, according to experts discussing the topic this week.

Jeff Johnson, executive director of the Western Fire Chiefs Association and former vice chair of the FirstNet Authority, said that LTE and broadband communications already dominate the public-safety data arena…

Version 3 of the NENA i3 Standard for NG9-1-1 Available for 2nd Public Review & Comment

The NENA i3 Standard for Next Generation 9-1-1 provides detailed functional and interface specifications for Next-Generation 9-1-1 (NG9-1-1) and serves as the foundation for NENA’s suite of NG9-1-1 standards. As this is a 2nd public review, only the highlighted edits are open for comment.

Version 3 includes key updates to NG9-1-1 infrastructure to ensure continued support for interoperability on a national and international scale… READ MORE

Horry County breaks ground on new Emergency Operations and Communications Center (SC)

CONWAY, SC (WMBF) – Horry County’s 911 center and emergency operations department will be under the same roof soon.

Officials broke ground on a new Emergency Operations and Communications Center Thursday afternoon. Horry County will spend $16 million on the 43,600 square foot building.

That’s a price the county is willing to pay to make sure it can keep people, including emergency employees, safe during a natural disaster…

Stressful yet rewarding: Dispatchers have learned to keep calm during hard calls (TX)

It’s a stressful job being a 911 dispatcher listening to distressing calls all day, but two Denton dispatchers say they’ve learned how to handle it after more than 10 years of service.

The city of Denton’s Public Safety Communications Division of 28 people receives hundreds of calls throughout the 24 hours in a day. Working with eight computer monitors each, at least four of the city’s 911 dispatchers work calls from the second someone dials 911 to getting an emergency response, and work with officers on a call to run information during a 12-hour shift…