911 award (MS)

It is the calm voice on a caller’s worst day.

The job of 911 dispatcher – or as they are known – telecommunicator – can be chaotic and stressful.

But it is appreciated.

This morning a member of the oktibbeha county emergency management team was honored as telecommunicator of the year.

Wcbi’s bobby martinez spoke to the winner who says he is honored to be of service… READ MORE

Struggling with turnover, Rock County may add dispatcher pay raise to budget (WI)

Most kids don’t grow up wanting to be 911 dispatchers.

Rather, their imaginations often fixate on being firefighters or police officers.

Kathy Sukus knows that. But she wants to change the perception of dispatchers, who she says play a crucial role in public safety.

Promoting the importance of dispatchers also addresses a more immediate problem for the Rock County Communications Center… READ MORE

Woman charged in Central Park 9-1-1 call (NY)

NEW YORK CITY (NBC) — The Manhattan District Attorney filed a misdemeanor charge against the woman who called police on a Black man who was birdwatching in Central Park this past May.

The D.A.’s office also revealed that Amy Cooper had made a second 9-1-1 call about the encounter repeating her false assault accusation.

The May 25th incident involved a disagreement over Cooper’s unleashed dog… READ MORE

Public Safety Advocate: 3GPP Standards Update, MCPTT, FirstNet Deployables

This week we will look at a comprehensive report from The FirstNet Authority about the 3GPP standards body and its work in progress, discuss Mission-Critical Push-To-Talk/video/data and why this is taking so long, and see what it takes to manage the FirstNet fleet of deployables.

3GPP Standards Update

In an Advocate entitled, “Why are We Waiting for a PTT Interoperability Solution?”  a few weeks ago, I was critical of having to wait for the 3GPP standards that seem to be taking forever and thought we would be better served if the public-safety and vendor communities could come together and push forward to provide full interoperability on the road to a standard. However, some suggested a better solution would be for the 3GPP to continue its efforts and it is…

International Statement: End-To-End Encryption and Public Safety

The Justice Department released a statement on the challenges end-to-end encryption poses to public safety. The joint statement includes the signatures of ministers from the Five Eyes Alliance and the governments of India and Japan.

This statement reiterates the need for action to be taken to combat the most serious illegal content, and specifically references crimes involving the exploitation of children. The statement urges technology companies to include “mechanisms in the design of their encrypted products and services whereby governments, acting with appropriate legal authority, can gain access to data in a readable and usable format…

Building Bridges & Breaking Biases: Collaborating with Public Safety and Local Community Groups

By Jason Porter, senior vice president, FirstNet Program at AT&T

Empathy leads to change. Change starts with us.

Recent national discussions on police reform have been largely focused on federal and state legislative initiatives, however the foundation for meaningful common-ground reform begins locally and requires collaboration between local communities and their law enforcement agencies. And National Faith & Blue Weekend (NFBW), taking place Oct. 9-12, strives to do just that by connecting law enforcement and residents to find common ground through collaborative and respectful communication via local houses of worship.

The NFBW initiative is based on the premise that strong communities are built on mutual respect and understanding. By reinforcing the connections between public safety professionals and the communities they serve, this national program aims to help build bridges and break biases locally. And it’s why all of us at FirstNet, Built with AT&T, are honored to support this groundbreaking event. Activities include community dialogue, service projects and other interactive experiences to help foster ongoing, authentic and mutual community-law enforcement trust.  READ MORE