Editorial: Time to move dispatch to FdL County (WI)

Should the emergency-services dispatch center remain in Ripon, or move to Fond du Lac County?

The Ripon Common Council has wrestled with this question over the past almost five months because Ripon’s outdated system will require costly upgrades in the near future. Fire Chief Tim Saul and Police Chief Bill Wallner have told the council they will abide by its decision and work within whatever parameters they are given… READ MORE

Who Ya Gonna Call, Part 2 of 3 (TN)

Douglas R. Boone, ENP, succeeded Gay Murrell as Director, Hawkins County Emergency Communications District last May after twenty years with Kingsport 911, the Tennessee Highway Patrol, Washington County 911, and as Assistant 911 Director with Unicoi County. Gay Murrell served with the Hawkins County Emergency Communications District from 1994 to 2020.

Doug was awarded his ENP (Emergency Number Professional) Certification from the National Emergency Number Association, after having demonstrated his broad based competence and mastery of the comprehensive knowledge base required for emergency number program management…

NGA 911 Achieves AWS Public Safety & Disaster Response Competency Status

BEVERLY HILLS, Calif., Dec. 3, 2020 /PRNewswire/ — NGA 911, a leading-edge Next Generation 9-1-1 solution provider, announced today that it has achieved Amazon Web Services (AWS) Public Safety & Disaster Response (PSDR) Competency status. This designation recognizes that NGA 911 provides proven Next Generation 9-1-1 technology to help customers leverage the power of AWS to protect the public and prepare, respond, and recover from natural or man-made emergencies and disasters… READ MORE

FCC’s Jessica Rosenworcel Tells Public Safety She Wants to Halt the T-Band Auction and Fund 911 Upgrades

December 2, 2020 – Commissioner Jessica Rosenworcel of the Federal Communications Commission – and who appears to be considered for elevation to chairman of the agency under President-elect Joe Biden – advocated that the T-Band auction be stopped by Congress and that the status of 911 responders be changed.

Speaking at a conference of the Association of Public Safety Communications Officials on Tuesday, Rosenworcel reiterated that there has long been bipartisan support for not having auctions in the T-Band…

Fire Dispatch: What Dispatch Did This Year

The year 2020 long will be remembered for being a turbulent year. No other in recent history spawned so many challenges for the fire service, and dispatch was far from immune. As field personnel coped with how to best respond during an epidemic, dispatchers dealt with the new reality of infection control in the communications center. The typical PSAP (Public Safety Answering Point) is rife with the potential to spread germs: a confined space, which often has questionable ventilation, where telecommunicators literally sit elbow to elbow for 12 or more hours at a time, communally sharing devices, such as keyboards and chairs, and repeatedly touching common surfaces, including console surfaces, monitors, telephones and controls. In some smaller centers, headsets even might be passed from person to person during shift change…