The Multitalented, Multitasking Public Safety Polymath

The Multitalented, Multitasking Public Safety Polymath

Excellence in the ECC depends on a telecommunicator’s understanding of the public and first responders in the field.

[Originally published in the March/April 2021 PSC magazine.]

By David Larson

You have probably heard of Leonardo da Vinci, the 15th-century architect, artist, engineer, inventor and scientist. Leonardo da Vinci was a man of a great many talents, what one would refer to as a Renaissance man. Nowadays, this term has become interchangeable with the word polymath. Public safety telecommunicators can be the polymaths of public safety…

Remote Workers and RAY BAUM’s Act: A Perfect Storm

By now, everyone should be familiar with rapidly deploying technologies that support pandemic remote work initiatives and have most likely heard of Kari’s law and RAY BAUM’s Act E-911 requirements. As mentioned in my previous post, A Tale of 3 Approaches to Supporting Remote Workers,” I outlined some of the ways organizations rapidly deployed technology supports workers at home. Here, I’ll explain the impact that RAY BAUM’s Act phases will have on the remote work environment… READ MORE

Public Safety Advocate: A Look Back, News, More Next Week

The last week in February is very busy for me. I am working to complete a number of projects and I am still looking for time to get back to my book on FirstNet history, which I thought would have been completed by now. Therefore, this week I will be brief. I am providing a quick look at some news items and look back at my April 15, 2013 Advocate in which I referred to an important document published by the National Public Safety Telecommunications Council (NPSTC) that I believe should still be of interest to elected officials today…

Public Safety Features To Consider For In-Building Connectivity

Public safety communications systems are not only essential for first responders but are required in multidwelling apartments, stadiums, hospitals, schools, enterprises and any other occupied building. These emergency responder communication enhancement systems (ERCES) ensure seamless connectivity in all areas of a building, including exit stairwells and passageways, elevators and basements…

Why The 911 System Is Broken

More than 80% of calls to 911 come from a cellphone and often from a high-rise. But in cases when callers can’t communicate their location, the over 5,000 locally run 911 centers, or public safety answering points (PSAP) aren’t easily able to track them. Fixing the system could save more than 10,000 lives and $97 billion per year according to the FCC. Major companies like Apple, Google, Motorola and startups like RapidSOS have tried to fill the technology gap, but so far, that’s not enough. Watch the video to understand the conundrum of a large and fragmented national system that is run and funded locally, and how the federal government may be its only hope for a complete overhaul… READ MORE