April is National 9-1-1 Education Month and Chicago’s Office of Emergency Management and Communications (OEMC) Reminds Residents to “Help Us, Help You” (IL)

Calling 9-1-1 in an emergency is vital to getting the help needed. During April, which is designated as National 9-1-1 Education Month, the Office of Emergency Management and Communications (OEMC) is increasing public outreach efforts. The National 9-1-1 Education Month program encourages all to learn how callers can help 9-1-1 call takers and dispatchers provide the appropriate resources to Chicagoans and visitors in emergency situations… READ MORE 

The Path Ahead to Fix Rural 911 (VA)

A workgroup formed to research problems in Virginia’s 911 system recommends striving to retain staff and developing plans about how to transition into updated technology. In a meeting Wednesday, the E-911 Border Response Workgroup reviewed its recommendations that it will make to the General Assembly. The workgroup was created through an amendment to the 2020 budget, by Del David Reid (D-Loudoun)… READ MORE

Mission Critical Partners: Kevin Murray Selected to Receive NG911 Institute’s Leadership Award

Mission Critical Partners (MCP) announced today that Kevin Murray, the firm’s cofounder and executive chairman, was selected to receive a 911 Honor Award from the NG911 Institute, in the Industry Professional category. The NG911 Institute works to advance deployment of Next Generation 911 systems nationwide.

Murray was honored in part for his work to foster seamless data management and information exchange throughout and between the public safety and justice ecosystems… READ MORE

The FirstNet Network Expands in Broome County to Advance Public Safety Communications Capabilities (NY)

The FirstNet Network Expands in Broome County to Advance Public Safety Communications Capabilities (NY)

BROOME COUNTY, NY – Broome County’s first responders are getting a major boost in their wireless communications thanks to the FirstNet network expansion currently underway by AT&T*. We’ve added a new FirstNet purpose-built cell site in Broome County that serves the Town and Village of Triangle, the hamlet of Penelope along the northern town border, the Route 206 corridor through Triangle between Whitney Point and the Chenango County border, the Triangle State Forest to the north, County Route 137, and Route 133 between Triangle and the Town of Barker. This new site is giving first responders on FirstNet – America’s public safety network – access to always-on, 24-hours-a-day priority and preemption across voice and data…

Florida Department of Education Selects AT&T to Improve School Safety with Instant Response Solution

The Florida Department of Education (DOE) has selected AT&T* to provide an instant emergency notification and coordinated emergency response solution to enhance school safety throughout Florida. The system securely shares live video and directly connects school communications, including radio, with responding public safety agencies so they can understand the situation, coordinate action and quickly resolve the incident… READ MORE  

Why data is driving the future of 911

Why data is driving the future of 911

emergency dispatcher (911.gov)

Developments in 911 technology over the past 25 years brought Enhanced 911 and Wireless 911 to more than 90% of American PSAPs, but the voice-centric 911 call remained the backbone of emergency service. Now, however, with local governments taking advantage of innovative, cloud-based public-safety software, dispatchers — today better described as telecommunicators — and first responders can access critical situational details in the moments that matter most…