Renee Gordon, RPL, CPE, Director, City of Alexandria, Virginia – Department of Emergency and Customer Communications
The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) is expanding pilot testing of a technology to improve the cybersecurity defenses of the nation’s emergency communications infrastructure.
S&T funded Odenton, Md.-based SecuLore Solutions in the research and development (R&D) of a cybersecurity defense solution based on predictive analytics and cyber data that helps detect and mitigate cybersecurity attacks against legacy emergency communications systems and new Next Generation 911 (NG911) and Internet Protocol-based technologies… READ MORE
Much has been written about the guardians who serve us daily:
the police, fire fighters, and EMS personnel. Their positive contributions to
our wellbeing are often profound … and visible. Yet there is another class of
sentinels whose contributions are just as profound. They are the men and women
populating 911 centers across the country, serving the public in a crucial
capacity who are heard, but almost never seen—the invisible guardians…
NEW YORK – Mildred Galarza and Hawa Bah wish it were someone other than armed police officers who first encountered their loved ones when they were having mental health crises.
Galarza’s brother, Ariel, 49, died in 2016 after being Tasered three times by police when a neighbor in the Bronx called 911 to report a man with a knife who was pale, screaming and breathing heavily, a state report said…
Calling 9-1-1 in an emergency is vital to getting the help needed. During April, which is designated as National 9-1-1 Education Month, the Office of Emergency Management and Communications (OEMC) is increasing public outreach efforts. The National 9-1-1 Education Month program encourages all to learn how callers can help 9-1-1 call takers and dispatchers provide the appropriate resources to Chicagoans and visitors in emergency situations… READ MORE
A workgroup formed to research problems in Virginia’s 911 system recommends striving to retain staff and developing plans about how to transition into updated technology. In a meeting Wednesday, the E-911 Border Response Workgroup reviewed its recommendations that it will make to the General Assembly. The workgroup was created through an amendment to the 2020 budget, by Del David Reid (D-Loudoun)… READ MORE
