by AllThingsECC.com | Apr 14, 2021 | Articles, Comm Center News
During National Public Safety Telecommunicators Week, the National Center for Missing & Exploited Children (NCMEC) recognizes those who save lives in times of crisis and raises awareness of the hard work and dedication of public safety telecommunicators.
On February 21, 2021, at 4:00 p.m. the Glendive (MT) 911 Communications Center sent a multi-state message from the Glendive Police requesting law enforcement agencies attempt to locate a child abducted by a non-custodial parent in a stolen vehicle possibly en route to California. The Idaho State Police (ISP) Regional Communications Center (RCC) South in Meridian broadcast the information to the Pocatello and Idaho Falls areas and ISP Troopers in Pocatello began expanding their search toward the Idaho-Utah border…
by AllThingsECC.com | Apr 14, 2021 | Articles, Comm Center News
In public safety and emergency situations, there are different priorities for people and connected things to communicate with each other and to trigger actions accordingly. This is a complex technical and operational challenge, partly because the scope of connected sensors, automated plant and information display devices varies widely, leading to a large number of integration points. As a result, many public-safety systems focus on single-purpose solutions, missing opportunities to design for cross-silo and interoperable services…
by ECC Editor | Apr 13, 2021 | Articles
Emergency communications centers must operate 24/7 without interruption, so securing their cyber systems is a critical task. The US is currently testing a cybersecurity technology for the detection of attacks against emergency communications centers.
The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) is expanding pilot testing of a technology to improve the cybersecurity defenses of emergency communications infrastructure… READ MORE
by AllThingsECC.com | Apr 13, 2021 | Articles, Comm Center News
National Public Safety Telecommunicators Week is being celebrated April 11-17 by Bryan County 911.
The week, sponsored by the Association of Public-Safety Communications Officials International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the world’s citizens…
by AllThingsECC.com | Apr 12, 2021 | Articles, Comm Center News
The national emergency hotline has been in place for more than 50 years. It provides safety and security for millions of Americans who rely on calling 911 during a crisis. About 240 million calls are reportedly sent to Public Safety Answering Points (PSAPs) each year, where telecommunicators respond to emergencies like property crime, violence, health problems, natural disasters and terrorist attacks. In an industry where any call can result in a life or death scenario, these public servants are often the first point of contact during a crisis. They are frequently responsible for coordinating the response…
by AllThingsECC.com | Apr 12, 2021 | Articles, Comm Center News
Renee Gordon, RPL, CPE, Director, City of Alexandria, Virginia – Department of Emergency and Customer Communications
- In public safety for over 30 years, 12 in emergency communications
- APCO member since 2010
- APCO Registered Public Safety Leader (RPL) and RPL facilitator
- Graduate of the inaugural class of Certified Public Safety Executive (CPE)
- Immediate past president of the Mid-Eastern Chapter of APCO
