Engage your team: it matters more now than ever!

We all know that the value in emergency response organizations is not vehicles, video laryngoscopes or ePCRs – it’s the people. Almost every EMS leader says a version of, “People are our most important and expensive asset.” Yet, few organizations have cultures and systems that enliven and engage their people effectively.

On Tuesday, Apr. 20, at 1 p.m. CT, Mike Taigman, Todd Stout, Scott Moore, Esq. and Eve Grau will present “Engage your team: it matters more now than ever!” as part of the Pinnacle webinar series…

Fire Dispatch: The Sounds of Silence

Fire Dispatch: The Sounds of Silence

Communications is the backbone of the fire service. Whether it is the relay of orders between the incident commander and the resources who are on scene or the flow of information from the citizen, to dispatch, to the first-alarm assignment, we count on this seamless exchange of information to get things done.

In the 21st century, more than ever, we rely on electronic resources to connect with the outer world and to interconnect with fellow responders. What if these everyday avenues suddenly fell silent for all of us? Would you be prepared?..

Gridlock Guy: Helping ease the load for our heroic dispatchers

Gridlock Guy: Helping ease the load for our heroic dispatchers

Last week was National Public Safety Telecommunications Week, a time to annually reflect on and appreciate the people that are just as vital to the first responders community as the men and women who drive up to relieve our problems. Dispatchers are the calm voices on the other end of the phone from usually some of the worst moments in the callers’ lives. And those phone calls roll in sometimes constantly in a 12-hour shift. Dispatchers are key in making sure those calls turn into timely action by police, fire, EMS, and other frontliners…

Getting real-time crash data to responders

Getting real-time crash data to responders

highway accident (image by plasid / Shutterstock, Inc.)

Public safety answering points (PSAPs) in California can get real-time crash notifications through an agreement between a cloud-based emergency response platform and General Motors’ OnStar emergency system.

Announced at the end of March, the collaboration between OnStar and RapidDeploy gives 911 call takers in the state immediate data about accidents that they can use to improve response – for instance, dispatching several ambulances to a multi-vehicle pileup.

Public Safety Technology Alliance (PSTA) to shut down

After three years of existence, the non-profit Public Safety Technology Alliance (PSTA) will cease operations within 45 days as officials say they believe that the organization achieved its primary goal to promote public safety’s use of open-standard technologies

“PSTA achieved its mission,” PSTA board member Jeff Johnson said during an interview with IWCE’s Urgent Communications…

NIST links public safety radios, broadband network

NIST links public safety radios, broadband network

National Institute of Standards and Technology (NIST) engineers are espousing the benefits of a low-cost computer system connecting older public safety radios with the latest wireless communications networks.

“This NIST project aims to develop a prototype infrastructure that could be used by commercial entities to create a low-cost solution for public safety users, allowing them to interconnect their radio systems to broadband networks,” NIST engineer Jordan O’Dell said…