Next-generation 911 advancing quickly, but needs better funding, experts say

Next-generation 911 advancing quickly, but needs better funding, experts say

The nation’s move to the next generation of 911 technology has made strides over the past year, but industry experts said during an online event Friday that considerable work is still needed in securing sustainable funding from Congress and establishing standards, particularly to secure the new, IP-based systems.

Recent developments affecting next-generation 911 include an announcement this week by Jessica Rosenworcel, acting chair of the Federal Communications Commission, that the FCC has secured agreements with the nation’s three largest wireless carriers —  AT&T, T-Mobile, and Verizon — to begin delivering vertical location data nationwide. The companies have agreed to immediately begin providing 911 centers nationwide with what the industry calls “z-axis” data, intended to help first responders more quickly locate callers in multi-story buildings…

Commissioners say FCC let carriers off the hook for 911 vertical location requirements

Commissioners say FCC let carriers off the hook for 911 vertical location requirements

FCC Commissioners Brendan Carrr and Nathan Simington say the agency is letting wireless carriers off the hook over 911 vertical location obligations after agreements with AT&T, T-Mobile and Verizon were announced Thursday.

Vertical location, or z-axis, data provided to dispatchers is meant to help emergency responders find wireless 911 callers more quickly when they’re located in multi-story buildings like apartments or offices…

NIST Unveils Guide to Mobile Device Authentication for First Responders

June 03, 2021 – A new NIST report sheds light on the role of mobile device biometrics for authentication to provide first responders immediate access to sensitive data, as an increasing number of public safety organizations adopt mobile devices to increase access to data.

“Public safety organizations face technology challenges that hinder their ability to accomplish their missions,” according to the report. “These professionals… need immediate access to critical information from the wide variety of systems technology available… to make the best possible decisions and protect themselves and the public.”

“Hand in hand with access challenges is the imperative to ensure robust internal controls on security,” it continued. “To address these challenges, all PSOs need to improve their identity, credential, and access management (ICAM) capabilities…

More than a dozen cities push to minimize or even eliminate police presence at mental health calls

More than a dozen cities push to minimize or even eliminate police presence at mental health calls

(CNN) — More than a dozen cities are developing “alternative” or “co-response” programs to minimize or eliminate the role of police officers responding to 911 calls involving mental health, homelessness, or substance abuse.

Thirteen cities just finished an eight-week “policy sprint,” coordinated by advocacy groups Everytown For Gun Safety and What Works Cities. The goal was for cities to develop pilot programs or to nudge cities along that have already explored this model of 911 response. A handful of others are testing out programs on their own…

Assistive AI keeps the human element in public safety

Assistive AI keeps the human element in public safety

Artificial intelligence (AI) is the most disruptive innovation in a generation. It is quickly becoming an essential component in many industries, including public safety.

A perfect example of this combination of technology-assistance and human decision-making is in Public Safety Answering Points (PSAPs), where call-takers serve as the public’s first point of contact in an emergency. PSAP call-takers and dispatchers must separate the signal from the noise, which is all the more difficult when a flood of information from frantic callers washes over them. When the clock is ticking, highlighting critical data points even a few seconds earlier can save lives, and assistive AI excels at such essential work…

The FCC’s decision to reallocate the safety band spectrum will impede efforts to save lives

As chair of the Committee on Transportation and Infrastructure, I have a responsibility to ensure that actions Congress and the federal government take regarding our transportation networks contribute to, and do not detract from, public safety. That’s why I oppose the Federal Communications Commission’s decision to repurpose more than half of the 5.9 GHz radio frequency band, also known as the Safety Band.

Since 1999, the 5.9 GHz band has been reserved for dedicated short-range communications to enable vehicle-to-everything (V2X) communications. V2X communications, and the technologies they will enable — namely, connected vehicles — will make our transportation networks smarter, more efficient, dramatically reduce congestion, significantly increase throughput on existing infrastructure, and, most critically, make us safer. These technologies, in other words, have the potential to save lives but only if the frequencies they rely on continue to be available for V2X applications…