by AllThingsECC.com | Feb 27, 2020 | Articles, Comm Center News
Advanced technology raises questions about the future of emergency communications
[Originally published in the March/April 2020 PSC magazine.]
By Suzanne Ladd, Senior Program Manager for Seminole County Fire/EMS Emergency Communications
It’s really hard to believe that it was just 51 years ago when the first 9-1-1 call was made in the United States in Haleyville, Alabama. At that time, this was innovation and just the beginning of emergency communications center (ECC) operations. Nobody conceived, beyond the world of Star Trek, how technology would play a pivotal role in our world. The introduction of advanced technology is no longer a sci-fi thriller. It’s here, living amongst…
by ECC Editor | Feb 27, 2020 | Articles, Comm Center News
In Mineral County, 9-1-1 dispatchers are now recognized as first responders, the same as firefighters, police officers and emergency medical services workers. The recognition was bestowed upon the dispatchers by the Mineral County Commission.
“They make so many sacrifices and deserve this classification,” Luke McKenzie, director of Mineral County Emergency Services, said… READ MORE
by AllThingsECC.com | Feb 27, 2020 | Articles
In a letter to the chairs and ranking members of the Subcommittee and parent House Energy & Commerce Committee, NAB President Gordon Smith said that broadcasting “is sometimes the only available communications medium in an emergency when wireless and other networks fail.”
Smith drew distinctions between the wireless broadband networks that were the main focus of the hearing, and wireless broadcast networks that are “redundant, resilient” and have “no bottlenecks,” adding: “An emergency alert can reach millions of people simultaneously without…
by ECC Editor | Feb 27, 2020 | Articles
ALBUQUERQUE, N.M. (AP) — An analysis shows that Albuquerque police are taking 93% longer to respond to 911 calls from nine years ago.
KOAT-TV reports an examination on the Albuquerque Police Department’s response times shows officers now take an average of 48 minutes to arrive to a scene. That’s a 23-minute jump from 2011.
Albuquerque Emergency Communications Center manager Erika Wilson says police are during… READ MORE
by ECC Editor | Feb 26, 2020 | Articles
“There’s probably a story in each one of those numbers,” said commissioner Bruce Symes during an annual report from communications director Angela Murphy.
And indeed, call statistics to the Allen County Emergency Communications Center over the past year are both fascinating and a bit peculiar.
In total, the center received 100,171 calls in 2019, which is slightly fewer than the 101,319 calls received in 2018… READ MORE
by ECC Editor | Feb 26, 2020 | Articles
PORT ANGELES – The Community Paramedicine Program run by the Port Angeles Fire Department is gaining financial support after just one year of existence.
[…] “It is sort of a retrospective study on patients that Daniel saw we tracked; how often they had called 9-1-1 and how often they had gone to the emergency room in the six months before they saw Daniel. After that initial meeting with community paramedic, the calls to 9-1-1 dropped by 58% and trips to the emergency department dropped by 68% … READ MORE
