Is an Emergency Medical Dispatcher a professional?
The short answer is, YES! The more complicated answer is … yes, but it is an unrecognized profession.
Until now.
The state of Qatar, a small but influential nation in the Middle East that will soon host the World Cup in 2022, has brought distinction and respect to the field of emergency dispatch by reclassifying and professionalizing Emergency Medical Dispatchers (EMDs). The Hamad Medical Corporation Ambulance Service (HMCAS), the national ambulance service in Qatar…
Stakeholders in the 9-1-1 system this week launched an independent body to achieve greater trust and interoperability in Next Generation 9-1-1 (NG9-1-1) systems.
NENA: The 9-1-1 Association has been a leader in establishing the NG9-1-1 Interoperability Oversight Commission (N9OC), whose mission will be overseeing key programs related to interoperability in NG9-1-1, including the PSAP (Public Safety Answering Point) Credentialing Agency (PCA) and the NG9-1-1 Forest Guide…
Every April, America recognizes the importance of 9-1-1 by designating it as National 9-1-1 Education Month. In communities nationwide, public-safety educators promote vital messages about how, when, and why to call 9-1-1. This year, because of the COVID-19 crisis, NENA encourages the promotion of our social-share graphic – available on our COVID-19 Resources page – detailing when people should call 9-1-1 about coronavirus…
Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…
As a 911 dispatcher, you provide assistance to your communities, your partners, families and friends. National Pubic Safety Telecommunicators Week is a wonderful time for us to recognize your dedication to the communities you serve. It’s also the perfect time for you to give back to yourself with three simple stress-busting steps.
Our friends at the Mayo Clinic share “Caregiving can have many rewards. Caregiver stress — the emotional and physical stress of caregiving …
Emergency 911 Dispatchers (Public Safety Telecommunicators) are considered essential employees but NOT First Responders. We like many others cannot quarantine, cannot always shelter at home. We must return to our jobs day after day and answer the call, putting ourselves and our families at risk in order to help others.
According to NENA (The National Emergency Number Association), as of July 2018 the United States had a reported 5,748 primary and secondary PSAP’s and 3,135 counties, which…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
