by AllThingsECC.com | May 7, 2020 | Articles
The past year has brought more innovation, technology, and open lines of communication to public safety than ever before. We have seen the NextGen911 initiative gain traction and some states deploy emergency communications technologies in every public school. However, the influx of 911 calls that were made at the beginning of the coronavirus outbreak clearly displayed how strained and outdated systems truly are. Despite the progress we’ve made, the COVID-19 pandemic is proving time and again that we still have work to do to upgrade emergency communications.
by AllThingsECC.com | May 1, 2020 | Articles, Comm Center News
By Scott Yates, CEO, First Call Ambulance
NASHVILLE, TN – When COVID-19 hit, businesses had to find new ways to operate. With most of our employees working on the front lines of healthcare, the need to protect staff and patients was clear.
Our company, First Call Ambulance, is a medical transportation company, providing both emergency and non-emergency ambulance transportation. We are a certified, veteran-owned small business with 350 employees and more than 60 ambulances serving middle and east Tennessee. We respond to more than 50,000 calls a year for emergency and non-emergency ambulance transportation. READ MORE
by AllThingsECC.com | May 1, 2020 | Articles, Comm Center News
By David Smith
Most of the time when we have issues trying to hear on a cell phone call, we turn into a version of Verizon’s original Test Man (played by Paul Marcarelli) and start repeating “Can you hear me now?” However, if the connection being made is needed by a first responder during an emergency, a momentary annoyance like this can turn into a life-threatening problem. So, what is there to do?
This blog appears in GetWireless. Click here to READ MORE
by AllThingsECC.com | May 1, 2020 | Articles, Comm Center News
It took a long time to establish FirstNet, will it take as long to close the Digital Divide?
In our history, there have been many times when it was apparent that something needed to be done to advance a cause, a technology, or perhaps to solve an ongoing problem. However, until something major happens to point out why the problem needs to be fixed, it remains unsolved…
by AllThingsECC.com | May 1, 2020 | Articles
I’m very pleased to report that as you read this all of the town’s first responders from Fire, EMS, Police, and Dispatch are now working out of our brand new facility located next to Town Hall at 275 U.S, Route 1. As you may imagine there are hundreds of details and logistical challenges that go into a successful transition like this for a 24/7/365 operation like ours.
One of the most critical phases of the move was the transition of our Public Safety Communications Center. There are dozens of components that needed to move as many of…
by AllThingsECC.com | Apr 29, 2020 | Articles
As the coronavirus continues to spread across the United States, daily life has shifted; more people are working from home, and formerly bustling cities are shut down while government takes measures to slow the spread. Amid these changes, public health and safety agencies are increasingly important as they continue to share information with the public and guide them to the right resources — just as they do in all emergency situations.
However, public safety agencies can no longer rely on traditional communication methods to reach the public. Instead, they should turn to emergency communications technologies, like mass notification systems, to both calm and redirect residents to accurate and up-to-date information…
