What’s On Your Radar? – Evolving Technology for PSAPs’ Changing Needs

It’s hard to believe the changes we’ve endured in our PSAPs in only the first half of 2020. Just a few months ago, we were discussing the evolution to visual content. Little did we know that the uncertainty of COVID-19, coupled with social unrest, would force PSAPs to not only consider, but implement, technologies that weren’t on their radar six months ago. Among them are cloud technologies… READ MORE

FirstNet, Public Safety’s Network, is Prepared for Hurricane Laura

FirstNet stands at the ready to be there to support public safety’s response and recovery to Hurricane Laura. Natural disasters are hard to predict, and with Hurricane Laura projected to make landfall as a Category 4 storm, preparation is key. Our focus is on serving as public safety’s network partner to help first responders stay connected and operate faster, safer and more effectively when lives are on the line. That’s why we’ll be with those on the front lines every step of the way during these challenging times.

Here’s 5 reasons why first responders can count on their network: READ MORE

2018 Key Enacted 911 Legislation

Sixteen states enacted 22 bills in 2018 aimed at supporting and improving the efficiency of the 911 component of public emergency communication services operations. 

Although fewer states passed legislation pertaining to Next Generation 911 (NG911) in 2018 than in past years, at least four states—Colorado, Iowa, Maryland and Virginia—passed NG911-related legislation. NG911 is an internet protocol (IP)-based system that allows users to send digital information such as photos, text messages or videos, in addition to phone calls, to 911 call centers and reroute 911 calls among 911 call centers. A total of 20 states have adopted a statewide NG911 plan and 22 reported being in the installation and testing phase of NG911 component implementation, according to the 2017 National 911 Progress ReportREAD MORE 

Axon launches Respond platform with cloud-based CAD, integration support

Axon yesterday launched Respond, a cloud-based, real-time operations platform that marks the company’s entry into the computer-aided-dispatch (CAD) arena and is designed to help agencies leverage information from a various connected devices to enhance response efforts, according to a company official.

“We stepped back and said, ‘We want to do this right.’ We don’t want to get into this space just to replicate what has existed before,” Josh Pepper, Axon’s vice president of product management, said during an interview with IWCE’s Urgent CommunicationsREAD MORE

IWCE Virtual: PSSA calls for 4.9 GHz to be added to FirstNet’s spectrum

A new advocacy group is calling for additional spectrum to be assigned to the FirstNet Authority for exclusive use public safety, saying that the spectrum could eventually help support public safety use of 5G.

In a discussion as part of this week’s IWCE Virtual event, Sue Swenson — a former board member and board chair of the FirstNet Authority, and now founder of the Public Safety Spectrum Alliance (PSSA) — said that 50 megahertz of spectrum at 4.9 GHz, which is already designated for public safety use, should be assigned to the FirstNet Authority to develop a spectrum plan and reserve a portion of the band for public safety 5G…

Push-to-Talk App Streamlines Driver-Dispatcher Communication

Zello, the leading provider of push-to-talk, live voice technology that connects 150 million users globally, today unveils a set of new features to address the communication and collaboration needs of transportation teams. Modeled after walkie talkies, Zello’s push-to-talk app runs alongside dispatch software on both desktop and mobile, so transportation teams can communicate with the push of a button, connecting drivers directly to the first available dispatcher, without crowding channels with chatter from other conversations…