by ECC Editor | Jul 28, 2021 | Comm Center News
PHILADELPHIA (WPVI) — When you call 9-1-1 in Philadelphia, you expect a dispatcher to pick up the phone within seconds.
But the people who spoke with Action News say that is just magical thinking. The reality is, staffing concerns are causing some serious concerns in the city.
Resident Albert Palubinsky says about 11 p.m. on Monday, he and his neighbors were alerted to a fire across the street by a woman walking her dog. He says what happened next was most disturbing: several of them called 9-1-1, but they couldn’t get anyone to answer.
“I call 9-1-1, Kevin calls 9-1-1, my wife calls 9-1-1, and nobody answers the phone,” said Albert Palubinsky… READ MORE
by ECC Editor | Jul 28, 2021 | Articles, Comm Center News
The Convergence of FirstNet and NextGen 9-1-1 | The Only Carrier Providing End-to-End Public Safety Communications
AT&T Earns Frost & Sullivan NextGen 9-1-1 Market Leadership Award for 3rd Consecutive Year
We create connections. It is our fundamental purpose, underpinning everything we do. And no connection is more important than one that can help save a life. At AT&T, we have long been committed to serving the public safety community – we see it as both our obligation and our honor. We have over 140 years of public safety experience. This includes our work with the Federal Communications Commission to establish the technology and capability behind the 9-1-1 system in the U.S. more than 50 years ago, as well as our work with the First Responder Network Authority (FirstNet Authority) to create FirstNet®, the only nationwide network built with and for America’s first responders… READ MORE
by ECC Editor | Jul 26, 2021 | Comm Center News
The Broome County Office of Emergency Services said the County Communications Center is “experiencing issues” with the Binghamton, Vestal and Johnson City police 10-digit complaint reporting lines.
Broome County officials said people should call 607-778-1911 if their call does not go through.
Officials noted that 911 is still working for emergencies… READ MORE
by ECC Editor | Jul 26, 2021 | Comm Center News
The Coffee County Consolidated Communications Committee named the interim director, Scott LeDuc, as the full-time Coffee County 911 Communications Center Director during the July meeting Wednesday night.
The board’s steering committee interviewed the top two finalists of applicants and recommended LeDuc. A group of department heads narrowed the number from four. All together eight applications were received, and four were culled due to a lack of experience, according to committee member Tullahoma Police Chief Jason Williams… READ MORE
by ECC Editor | Jul 26, 2021 | Articles, Comm Center News
NGA 911, the leading-edge Public Safety solutions provider, today announces a partnership with Roadside Telematics Corp (RTC), the leading provider of contextual vehicular emergency data, to support linking connected cars with Next Generation 9-1-1 systems, and first responders nationwide. RoadMedic® is the first and only Telematics Service Provider (TSP)-agnostic data delivery platform enabling the development and deployment of automaker-sponsored 9-1-1 Vehicular Emergency Data Set (VEDS) solutions aimed at saving lives during roadside emergencies.
The journey to this partnership started in early 2000, when Lawrence E. Williams, CEO and Founder, Roadside Telematics Corp., and Darold Whitmer, Executive Vice President, NGA 911 L.L.C. had the vision to deliver Telematics Automatic Crash Notification (ACN) and other critical automobile data to 9-1-1 call takers and dispatchers… READ MORE
