MOSES LAKE — “I can’t understand you when you yell into the phone, I need you to breathe,” a dispatcher at the Multi Agency Communications Center, also known as MACC Dispatch, says calmly into the receiver.
A caller, breathless, has just dialed 911 to report a violent family member. Unlike in the movies, the dispatcher’s first question isn’t “what’s your emergency,” but instead “what’s your address… READ MORE
Reaching a new milestone in an ongoing effort to modernize the 911 call center serving Fort Stewart and Hunter Army Airfield, these military installations are the first nationwide that can provide emergency assistance through text messages.
According to Benjamin Collins, the 911 operations manager at Fort Stewart’s emergency communications center that also serves Hunter Army Airfield, the addition of Text-to-911 technology at the installations could prove crucial in… READ MORE
Not one to let its lead in the public safety market slip to rival AT&T, which won the FirstNet contract in 2017, Verizon is courting public safety with the latest and greatest in technologies that use 5G.
Granted, 5G is not yet widely deployed—Verizon this week just announced its 5G Ultra Wideband is now live in parts of Little Rock, Arkansas; Kansas City, Missouri; and Cincinnati, Ohio. So Verizon is using 5G first responder labs to work with startups and innovators around the country that are developing leading-edge solutions. This past week, five startups participated in a graduation of sorts at an event in San Francisco.
KALAMAZOO, Mich. — People in nearly half the counties in Michigan were unable to make 9-1-1 calls early Friday morning.
An outage hit dispatch centers in Barry, Ionia, Kalamazoo, and tens of other counties.
The network provider for 9-1-1, Peninsula Fiber Network, was performing maintenance around 2 a.m. when the outage happened… READ MORE
One of my favorite movies of all time is the 1984 classic “Ghostbusters,” which features comedy stars Bill Murray, Dan Aykroyd and the late Harold Ramis.
The theme song of the movie became equally as popular when Ray Parker Jr. asked, “Who ya gonna call?”
Later this year, “Ghostbusters” fans will be treated to a sequel of sorts with “Ghostbusters Afterlife” as Director Jason Reitman brings back the crew his father, Ivan, made famous years ago… READ MORE
