Santa Clara County Employee Strike Could Happen Friday (CA)

Some 12,000 9-1-1 dispatchers, social workers, health and hospital workers, nurses, park workers, janitors, clerks and roads and maintenance workers — among others — represented by Service Employees International Union Local 521 plan to go on strike Friday unless the Santa Clara Board of Supervisors intervenes, the union said in a statement Sunday.

“The county is proposing eliminating the wage increase for June 2020 that they included in their ‘last, best and final’ offer of 2019,” said Janet Diaz, a patient services clerk at Valley Medical Center, in Sunday’s statement. “This is not only illegal, but a deliberate attack on the livelihoods of

Fire Department to test emergency alert system Feb. 25 across San Angelo (CA)

SAN ANGELO — The San Angelo Fire Department will perform a test of the emergency alert system at 10 a.m. Tuesday by phone calls. 

On Tuesday, Feb. 25, the alerts will be sent out over landlines using reverse 9-1-1 and will also be posted on The City of San Angelo Facebook and Twitter pages.

When activated by the fire department, alerts will be sent to every cellphone within the area designated – whether a neighborhood or the entire county, according to a news release… READ MORE 

Day by Day: On worst days, 911 call takers are there (OH)

“Imagine being there for everyone’s worst day, every day. The reward is absolutely knowing you made a difference with each shift.”

These words from Johnna Sells, Franklin County 911 coordinator, tell us what telecommunicators deal with on every shift they work.

Never was I more thankful for the ability to dial those three short numbers to get help than I was 15 years ago, after I went careening backward down my basement steps onto concrete… READ MORE

Owensboro-Daviess Co. Dispatch installs program for quicker response (KY)

OWENSBORO, Ky. (2/24/20) — Owensboro-Daviess County Central Dispatch has implemented a new technology designed to improve notification of fire incidents to the Owensboro and Daviess County fire departments as well as Daviess County Volunteer Fire Departments.

Officials reported Implementing the technology is all about timing. Currently, during the 911 call, the call-taker telecommunicator will answer the call and… READ MORE