WINTER HAVEN, FL — A silent 9-1-1 call sparked a police response at a Winter Haven apartment complex Wednesday night when a dispatcher heard glass breaking over the phone.
“The caller was not speaking and the call taker heard glass breaking,” according to Jamie Brown of the Winter Haven Police Department.
Brown said police attempted to search the Abbey Lane Apartments… READ MORE
MACo Associate Director Kevin Kinnally this week testified in support of HB 934 (CF SB 838) – Public Safety – 9-1-1 Emergency Telephone System before the House Ways and Means Committee. This bill will help Maryland continue its move toward Next Generation 9-1-1 (NG911), deliver these services equitably across the state, and generally strengthens the statutory framework that governs the state’s 9-1-1 system… READ MORE
Sumter County has selected CenturyLink Inc. to deliver a new 911 system that will modernize the county’s emergency call management system to a Next Generation 911platform.
The new NG911 system will support enhanced communication capabilities, such as the ability to send texts and images to 911 call centers, that will provide first responders with additional information so they can better assist during an emergency… READ MORE
Full-time 911 Emergency Communicators have a full-time annual salary range from $34,299 – $57,657, and part-time 911 Emergency Communicators have an hourly range from $16.49 – $27.72 per hour. Based upon years and type of experience, candidates with previous emergency communications experience may be considered for a competitive offer higher than the preferred hiring rate, which is $34,299 annually for full-time and $16.49 hourly for part-time. Promotional opportunities and salary enhancements may be available within the first year of employment. The HRECC offers paid, on-the-job training for qualified candidates in their CALEA-accredited facility.
On February 24, I tweeted (above) that DC 911 sent two different ambulances on what were likely the same EMS runs because call takers and dispatchers are unaware the intersection of Florida Avenue and R Street exists at two different locations in Northwest Washington. It’s one of those “gotchas” every worker at the Office of Unified Communications (OUC) should know before they’re allowed to receive and dispatch 911 calls… READ MORE
