Butler County Emergency Services is preparing for the possibility that someone working in the 911 Dispatch Center becomes ill with COVID-19.
The alternate stations are located in the meeting room and two offices at the County’s Emergency Services’ Butler Township facility.
According to Director Steve Bicehouse, if someone in the communications center became ill, the room would be vacated and then sanitized… READ MORE
After a bus filled with children caught fire in an accident on the Richmond-San Rafael Bridge last year, first responders rushed to the scene. But not all heroes of the moment were on the bridge that day.
Marianne Hill, a veteran dispatcher with the Richmond Communications Center, fielded the call that day and made a swift, difficult decision to break the rules in order to save lives. Rather than call the Richmond Fire Department (RFD) … READ MORE
To the Editor:
As we approach National Public Safety Telecommunicators Week, April 12-18, 2020, I’m inviting community members to take pause to appreciate our “first” First Responders. These are the specialists who help us when we dial 911 for emergency service. At a time of panic and distress, these dedicated individuals keep us calm and focused to collectively respond in the thrust of a crisis. They guide the conversation to fully assess the situation and promptly dispatch needed resources. These skilled folks continue to coach us to function in any crisis situation. They are our lifeline … READ MORE
Next-generation 9-1-1 (NG9-1-1) promises to provide public safety agencies with more robust multimedia information in the form of voice calls, text messages, data, photos and video that can be used to provide first responders with the information they need most. However, this welcomed upgrade in 9-1-1 information transmission poses a number of unique challenges. For example, what are the optimum input processes that can ensure easy access to the relevant data without … READ MORE
LANCASTER COUNTY, S.C. (WBTV) – For weeks, officials in all 46 South Carolina counties asked the South Carolina Department of Health and Environmental Control to give them a secure database.
The database was expected to be filled with addresses of people who tested positive for the coronavirus so first responders could protect themselves.
DHEC announced it will supply the addresses.
[…] ”When we get a call my telecommunicator has 40 seconds to get the call ready for dispatch so seconds are… READ MORE
