1st responders adopt term as covid alert (AR)

HOT SPRINGS — First responders are commonly using the term Protocol 36 during the covid-19 pandemic to alert ambulance crews and other agencies that patients may have symptoms related to the virus.

The term is part of the changes LifeNet has implemented related to its dispatch system that it uses “whenever there is a community wide spread of an illness,” Ryan Hamilton, communications center manager for LifeNet in Hot Springs, said in a recent news release.

“If dispatchers believe a patient could have covid-19, they will alert … READ MORE

D.C. announces sudden passing of Operations Chief who served for 13 years (Washington, DC)

WASHINGTON (ABC7) — The Office Of Unified Communications, D.C.’s public safety communications center, made the unfortunate announcement about the sudden passing of D.C.’s Operations Chief who had served the city for 13 years Monday.

Erick Hines suddenly passed away, the office of D.C. 311 confirmed. The office, the access point for residents and visitors requiring District city services and information, wrote the following in a statement… READ MORE

911 Operators Keep Town Safe Behind The Scenes: Stratford Heroes (CT)

STRATFORD, CT — When times are tough, heroes emerge. We all know someone who’s making a difference right now as we live through unprecedented times. Here at Patch, we’ve launched an initiative to help recognize these everyday heroes.

This submission comes from Stratford Emergency Medical Service Director Michael Loiz, who nominated the Stratford Public Safety Communications Center… READ MORE

County adds radios to back-up 911 system (OH)

LISBON — A radio system is being purchased that would allow county 911 dispatchers to communicate should they lose power.

Were that to happen, 911 calls would automatically be answered and dispatched by the Carroll County Sheriff’s Office, which serves as Columbiana County’s back-up during emergencies when the 911 system goes down… READ MORE

Dighton honors its public safety dispatchers (MA)

DIGHTON – Chief Robert MacDonald and the Dighton Police Department recognized the town’s public safety dispatchers during National Public Safety Telecommunicators Week last month.

During the week of April 12-18, public safety agencies take time to reflect on the critical role telecommunications professionals play in supporting the work of first responders. This week honors the… READ MORE