HOT SPRINGS — First responders are commonly using the term Protocol 36 during the covid-19 pandemic to alert ambulance crews and other agencies that patients may have symptoms related to the virus.

The term is part of the changes LifeNet has implemented related to its dispatch system that it uses “whenever there is a community wide spread of an illness,” Ryan Hamilton, communications center manager for LifeNet in Hot Springs, said in a recent news release.

“If dispatchers believe a patient could have covid-19, they will alert … READ MORE