9-1-1 call center acquiring Geographic Information System to assist first responders (IL)

Big changes are coming to the Edgar County Emergency Telephone System Call Center as the county’s 911 system moves to Next Generation 9-1-1 (NG911), according to Nanette Crippes, the county’s 911 director.

The estimated $300,000 project — which includes new equipment and training — will move the 911 call center from its present location in the front reception area of the Edgar County Jail to the 911 addition at the jail, which is now being used by Edgar County Sheriff Jeff Wood and deputies… READ MORE

Increase in misdialed 9-1-1 calls may be caused by smartphones and smartwatches (ME)

An estimated 240 million emergency 9-1-1 calls are made from phones in the United States each year, with least 80 percent originating from wireless devices, according to the National Emergency Number Association.

Among those calls are an increasingly unhealthy number of 9-1-1 misdials, many coming from newer models of some cell phones and smart watches with a feature that activates an automated emergency call when side buttons are pressed multiple times — often accidentally… READ MORE

Shawnee Co. looking to hire 911 dispatchers (KS)

TOPEKA, Kan. (WIBW) – The Shawnee County Emergency Communications Center is hiring!

The sheriff’s office held its first ever open interviews on Saturday for the available 911 dispatcher positions.

They offer benefits, paid vacation and a starting pay of nearly $16 an hour.

Communications Director, Melanie Bergers, said COVID-19 has made the hiring process more difficult… READ MORE

NJ Legislature Passes Senator Gill’s Bill Establishing Crime of False 9-1-1 Call as Bias Intimidation (NJ)

MONTCLAIR – On July 30th, The New Jersey Senate unanimously passed S-2635, sponsored by Senator Nia Gill, which includes false incrimination and filing a false police report as a form of bias intimidation and establishes the crime of a false 9-1-1 call with the purpose to intimidate or harass based on race or other protected class.

In May of 2020, a white woman walking her dog in Central Park in New York called the police on a Black birdwatcher after he asked her to leash her dog… READ MORE