Post 2 accepting telecommunicator applications (KY)

MADISONVILLE — The Kentucky State Police Post 2 in Madisonville is seeking applicants for the position of Police Telecommunicator I. Post 2 covers Caldwell, Christian, Crittenden, Hopkins, Muhlenberg, Todd, and Webster counties.

It requires a person that:

• Has excellent communication skills… READ MORE

9-1-1 Calls Soar During COVID-19, Riots & Demonstrations (OR)

PORTLAND, Ore. — COVID-19, riots and social justice demonstrations dramatically increased calls to 9-1-1 and the non-emergency line.  The average wait time in August was 38 seconds compared to 9 seconds in the month of April, and 28 seconds in October.  The total call workload in August was 94,599.

“There are 871 sworn members of the Portland Police Bureau including Chiefs, Commanders, and Detectives.  Actual officers out on the streets is 300.  The gap in between is often because of days off for vacations, family leave, and injuries,” said Sergeant Kevin Allen with Portland Police… READ MORE

Kingman 911 Communications Center Awarded National Public Safety Communications Accreditation by CALEA (AZ)

The Kingman 911 Communications Center was awarded national accreditation on Friday, November 13, 2020, by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) in the Public Safety Communications program. The program provides a communications center with a process to systemically review and internally assess its operations and procedures while collecting and analyzing data for the purpose of making sound operational and administrative business decisions, creating leadership, and practitioner-accountability… READ MORE

On the line: Regional dispatch responds to four communities (MA)

When a call comes in to the dispatch center, help goes out.

The caller may not care where the person answering the phone sits, only that the police, fire or ambulance arrives to help.

Technology has allowed those calls to be centralized, and the Wachusett RECC (Regional Emergency Communications Center) now handles those emergency calls for four town, including West Boylston… READ MORE