by ECC Editor | Apr 14, 2022 | Comm Center News
NASHVILLE, Tenn. (WTVF) — A group of unsung heroes is getting some recognition this week.
Tennessee Gov. Bill Lee has proclaimed the second full week of April as Public Safety Telecommunicators Week across Tennessee.
During this week, the governor and the Tennessee Emergency Communications Board are honoring those who respond to emergency calls, dispatch emergency professionals and equipment and render life-saving assistance to Tennessee citizens.
At the Metro Emergency Communications Center, Alisa Franklin is coming up on 28 years on the job… READ MORE
by ECC Editor | Apr 14, 2022 | Comm Center News
CHAMPAIGN COUNTY, Ill. (WCIA) — METCAD recently made a Facebook post, congratulating Karen Clevenger for being named the METCAD Telecommunicator of the Year 2022.
According to officials, Clevenger has served METCAD for 24 years in different positions. She started her METCAD career in 1998.
Several members of the TC staff nominated Clevenger for this award, stating that it was because of her contribution in the console room working as a call taker/dispatcher during the recent staffing shortage… READ MORE
by ECC Editor | Apr 14, 2022 | Comm Center News
LAREDO, Tex. (KGNS) – This week, telecommunicators across the nation are being celebrated for their life-saving work.
In Webb County, the sheriff’s office hosted a ceremony on Tuesday, April 12, to honor its telecommunicators. They are on-call 24/7 answering emergency calls. They not only ensure the community receives the help they need, but also make sure deputies and officers return home safely. The work they do is critical for the community.
Maria Dora Ibarra, a telecommunicator for Webb County Sheriff’s Office, remembers one call she answered regarding a couple was driving as a baby was being born: ”I told them to go ahead and stop because we were going to be delivering the baby. So, at that time the female did deliver the baby. The baby was born, and there were no complications with the baby because we did give first aid to the baby. The baby came out, we still proceeded to drive to LMC (Laredo Medical Center), and he was taken care of… READ MORE
by ECC Editor | Apr 14, 2022 | Comm Center News
Reading, PA – The Pennsylvania Emergency Management Agency (PEMA) today recognized the vital work of 911 telecommunicators during a visit to the Berks County 911 center during National Public Safety Telecommunicators Week, April 10-16.
“Our telecommunicators are highly trained professionals who are the critical link between someone who needs help and the first responders who provide fire, law enforcement or emergency medical services,” said PEMA 911 Deputy Jeff Boyle. “They are the vital first step in any emergency response, and today we are honored to call attention to the work that they do… READ MORE
by ECC Editor | Apr 13, 2022 | Comm Center News, Video
April 10 through April 16 is #NationalPublicSafetyTelecommunicatorsWeek. Held every year during the second week of April, #NPSTW is a time to recognize telecommunications personnel in the public safety community for their service and commitment to the profession. Calltakers and dispatchers have one of the toughest jobs in public safety. In the coming days, we will take you behind the scenes to get to know the women and men who make up the Emergency Operations Bureau and what it takes to do their job. We will also be highlighting interesting facts and hiring opportunities for those ready to answer the call. To kick things off, we asked our calltakers and dispatchers what it means to be a telecommunicator… READ MORE
