WOOD RIVER — Nearly $800,000 in reimbursements to local 911 call centers for emergency calls was approved by the Emergency Telephone System Board at its meeting Wednesday.
This is the fourth such payment since the payment system was begun in June 2019… READ MORE
After voting earlier this month to keep Ripon’s dispatch center in the city, the Ripon Common Council reversed itself Monday night by voting 6-2 to consolidate dispatch centers with Fond du Lac County.
Prior to Monday’s meeting, the city held a meeting last week with all of the parties involved in the move and distributed more information to the Common Council regarding the dispatch decision’s impacts… READ MORE
The State of Nebraska recently selected Lumen (NYSE: LUMN) to help it transition to a next generation 911 platform using the company’s emergency service network, IP-based software, applications and call routing services. Transitioning to Lumen’s current NG911 platform will improve the delivery of emergency calls and enable Nebraska residents to contact 911 not only by making a voice call, but also support sending text messages, pictures and videos… READ MORE
A Colorado Communications Center in Durango recently encountered an issue where their non-emergency lines were being marked as SPAM RISK. The problem had been reported by both citizens and officers. This posed not only the normal problem of people avoiding SPAM calls but an additional layer to navigate is if phones have been set up to automatically refuse SPAM calls. Testing was done on different cellular platforms and on several carriers, determining it was only happening with AT&T phone users.
Durango/La Plata Emergency Communications Center listed the issue on an AT&T Forum (can be viewed here). The resolution was to add all non-emergency numbers, including the agency website to ensure they were not flagged as SPAM, to this website.
The Interim Director reported all has been fixed. If you are experiencing a similar issue, view the AT&T forum for details and consider their course of action for resolution.
On Nov. 3, 2020, the center’s ballot item failed in Dodge County with 8,128 votes against 7,167 and in Fremont with 5,731 votes against 4,782, putting an end to plans to house FPD, Dodge County Sheriff’s Office and Fremont/Dodge County 911 Communications Center in the same facility.
The ballot item would have funded the $18 million center using property taxes, costing property owners inside Fremont about $79 annually and those outside about $19 over 15 years… READ MORE
