by ECC Editor | Jan 29, 2021 | Comm Center News
The Oak Lawn Village Board has approved plans by the Oak Lawn Regional Emergency Communications Center to relocate from Village Hall to a new site in the 9800 block of South Massasoit Avenue.A resolution regarding the future of the regional 911 center was approved at the Jan. 12 meeting, after hearing about the plans from Diana Tousignant, director of emergency communications for the village.Tousignant said the 911 center has outgrown its space in the basement of Oak Lawn Village Hall at 9446 S. Raymond Ave., noting that it now serves nine fire departments —Oak Lawn, Chicago Ridge, Evergreen Park, Burbank, Bedford Park, Bridgeview, Central Stickney, Hometown, North Palos, Roberts Park and Summit — as well as six police departments. These include Evergreen Park, Burbank, Bridgeview, Alsip and Hodgkins in addition to Oak Lawn…
by ECC Editor | Jan 29, 2021 | Articles
Once upon a time before I began my career in 911, I was a thriving, overly enthusiastic cashier with a popular grocery store chain based in the southeastern United States. Working at a store so renowned for its “premier customer service” and employees with “bright, pleasant faces” meant hours of having such principles drilled into my head like “the customer is always right” and “your smile is the most important part of your uniform.” I was trained to never walk by a single customer without asking if they needed assistance or offering them a hand in finding whatever item they were looking for…
by ECC Editor | Jan 28, 2021 | Comm Center News
Residents in the Northern Rockies can now dial 9-1-1.
The municipality said Wednesday that the emergency call service is now fully activated for mobile and landline phones after rigorous testing.
The establishment of 9-1-1 service in the Northern Rockies represents a milestone as it brings what is nationwide, standard emergency calling to our community and region,” Mayor Gary Foster said in a statement… READ MORE
by ECC Editor | Jan 28, 2021 | Comm Center News
Chagrin Valley Dispatch received its $700,000 communications unit, a 40-foot-long truck that will serve as a mobile dispatch center. Dispatch Director Lt. Nick DiCicco said the unit will serve the 32 member communities in addition to residents of other regions and states.
Chagrin Valley Dispatch is the communications center for 911 calls for many communities throughout greater Cleveland, including Bentleyville, Chagrin Falls Township, Chagrin Falls Village, Gates Mills, Glenwillow, Hunting Valley, Moreland Hills, Orange Village, Solon, South Russell and Woodmere… READ MORE
by ECC Editor | Jan 28, 2021 | Comm Center News
Coffee County 911 Communication Director Diane Argraves has filed a complaint against Sheriff Chad Partin citing allegations of discrimination and hostile work environment.
The complaint was filed earlier this month.
The Times asked Argraves for a statement, but she declined to comment at this time… READ MORE
