In the evolving environment of Next Generation 9-1-1, the data received will change and come from different sources. The NENA NG9-1-1 Data Flow Standard seeks to inform on E9-1-1 and NG9-1-1 data flow issues and identify at least a few transition issues for additional consideration… READ MORE
ROBESON COUNTY, N.C. (WBTW) – For nearly three years, telecommunicator Cierra Campbell has worked at the Robeson County 9-1-1 Center. She said she answered a call from a resident in the community who was distraught.
“He said, ‘I just got home and found my mother on the toilet and she’s not breathing.’ So, immediately I asked, ‘Are you willing to give CPR?’ He said yes. So we went straight into it,” Campbell says… READ MORE
A new piece of legislation currently in the review stages will help to bring more recognition to the work of dispatchers across the state of Kansas.
During a recent installment of KVOE’s Talk of Emporia, Lyon County Emergency Communications Center Director Roxanne Van Gundy sat down to speak with KVOE News about what she calls the “911 First Responders Act.” The act, if approved at the state level, would change the current designation of 911 Dispatch workers from administrative support to protective service — first responders.
Van Gundy says with all due respect to administrative workers, the current classification of dispatchers is not truly representative of the work they do… READ MORE
Police departments throughout the Midpeninsula are following in the footsteps of the Palo Alto Police Department, which on Jan. 5 abruptly announced it would immediately encrypt its dispatch radio communications — a longtime source of information for residents and the news media — to protect certain private information from being transmitted publicly.
The Menlo Park, Atherton and Mountain View police departments all state that they plan to completely encrypt their communications, choosing the more stringent of two options for complying with a California Department of Justice policy that aims to protect information such as license plate numbers, names, street addresses, phone numbers and other private information… READ MORE
ESCAMBIA COUNTY, Fla. (WEAR) — Escambia County Emergency Management is working to combat ongoing staffing shortages in the department that’s strained employees from working their normal duties.
First responders are now asking callers to consider their situation before dialing 911… READ MORE
