Local group offering much-needed support to first responders and their families (SC)

GOOSE CREEK, S.C. (WCBD) – Suicide is a major problem amongst first responders nationwide and across the Lowcountry.

One local organization is working to bring awareness and offer support for those who need it.

“A very terrible thing. We lose more first responders every year to suicide then we do line of duty deaths and that’s very sad,” said Gerald Mishoe, executive director for the Lowcountry Firefighter, EMS and 911 Telecommunicator Team… READ MORE

Dispatcher saves girl, grandmother from dog attack (NM)

BELEN—A 7-year-old Belen girl was severely injured last Thursday when two Rottweilers attacked her and her grandmother.

Christine Valdez said her granddaughter, Ashley Diaz, is currently in the special care unit at UNM’s Children Hospital in Albuquerque, and has already undergone two surgeries. The road to recovery will be a long one, but Valdez said Ashley is doing as well as can be expected… READ MORE

Wilson County residents and visitors can now text 9-1-1 for help (TN)

LEBANON, Tenn. (WTVF) — Everyone knows if you’re in an emergency, call 9-1-1. But what do you do if calling isn’t an option? A safer alternative for people in Wilson County could mean help is just a text message away.

“So texting 9-1-1 is an option in the event that a voice call can’t be made or should not be made,” said Public Information Officer and Emergency Communications Officer for Wilson County 911, Bridgett Clark… READ MORE

New Bill Aims to Stop Fake 9-1-1 Calls (OH)

Two state lawmakers from northeast Ohio are among those supporting legislation to reduce what they say are racist incidents involving fake 911 calls.

State Representatives Thomas West (D-Canton) and Casey Weinstein (D-Hudson) introduced the measure.

West says people are calling police on African American Ohioans while they are doing things as simple as sitting in parked cars, making phone calls. West, an African American lawmaker, says it’s because, sometimes, when people see a person of color, they react on their own fears… READ MORE

Remote Workers and RAY BAUM’s Act: A Perfect Storm

By now, everyone should be familiar with rapidly deploying technologies that support pandemic remote work initiatives and have most likely heard of Kari’s law and RAY BAUM’s Act E-911 requirements. As mentioned in my previous post, A Tale of 3 Approaches to Supporting Remote Workers,” I outlined some of the ways organizations rapidly deployed technology supports workers at home. Here, I’ll explain the impact that RAY BAUM’s Act phases will have on the remote work environment… READ MORE