by ECC Editor | Feb 27, 2021 | Comm Center News
BERRYVILLE — Clarke County’s 911 Communications Center has begun accepting text messages.
The Clarke County Sheriff’s Office, which operates the center, is “constantly updating our equipment” to include the latest communications technology, said Sheriff Tony Roper.
Customers of Verizon Wireless and AT&T with texting and data plans now can send texts to the center to report an emergency. However, the sheriff’s office asks that texts be sent only when the person contacting the communications center has hearing or speech disabilities, is having a medical emergency and cannot speak or is in a situation in which it would not be safe to talk on a call… READ MORE
by ECC Editor | Feb 27, 2021 | Comm Center News
FAIRFIELD — The dispatch partnership between the town and Westport is still on track, but will cost about $1.1 million more than originally anticipated.
The project is now expected to cost about $4 million, up from the initial $2.9 million. The increase is largely due to technology and a new location, said Jared Schmidt, Fairfield’s chief financial officer… READ MORE
by ECC Editor | Feb 27, 2021 | Comm Center News
The largest city in western Massachusetts has finished a project to improve its response to emergencies.
A new consolidated centralized 911 dispatch center has become operational for the Springfield Police and Fire Departments.
The opening of the facility, which has the latest emergency communications equipment, is a great step for the city of Springfield, said Fire Commissioner Bernard Calvi… READ MORE
by ECC Editor | Feb 27, 2021 | Comm Center News
SECAUCUS, NJ — On Friday, March 5, the New Jersey State Association of Chiefs of Police (NJSACOP) will examine all aspects of the Secaucus Police Department’s Public Safety Emergency Communications Center (commonly known as dispatch), including policies and procedures, management, operations and how dispatchers and the police interact with the public… READ MORE
by ECC Editor | Feb 27, 2021 | Comm Center News
WARRENSVILLE HEIGHTS, Ohio — After Betty Morrison, 71, called 911, she waited nearly 11 minutes for help to arrive at her door. By the time Warrensville Heights firefighters arrived, she had no pulse.
Dispatch recordings revealed firefighters responded to the wrong house.
Even more troubling, a Cuyahoga Co. Sheriff’s Office investigation found the incident wasn’t the first time Warrensville Heights emergency workers made this type of critical mistake… READ MORE
