by ECC Editor | Mar 3, 2021 | Articles, Comm Center News
When you are in an emergency and waiting for help to arrive, every minute seems like forever. You call 911, give them your location and explain what is happening and while on the phone they dispatch the appropriate agency. What if you did not have to wait for the 911 telecommunicator to dispatch? A new app is being used in California that has helped speed up the emergency response time.
HigherGround, a software development agency that specializes in telecommunications, has developed the Live911 application that allows police officers to listen 911 calls in real time. Police officers in Clovis, California began using the Live911 app about a year ago, and today, around 60% of the department is using the technology… READ MORE
by ECC Editor | Mar 2, 2021 | Comm Center News
Moore County’s increasing population is driving up public safety costs across the area. When the Board of Commissioners met for its annual winter summit last week, in advance of the upcoming budget season, law enforcement and fire protection funding requests were at the forefront.
Moore County Sheriff Ronnie Fields also presented requests for additional staffing, including a full-time telecommunicator, support for a K9 narcotics and tracking officer, and a new deputy… READ MORE
by ECC Editor | Mar 2, 2021 | Comm Center News
Shirley Ryan had just left the house to go to the store on Saturday when she got a call about her daughter that no mother wants to get.
“Ten minutes after I went out, her husband called me and said ‘She coded. She’s dead,’” Ryan said.
The previous night, Ryan’s daughter Pamela Cooper, 49, had worked a shift of more than 15 hours at Phoenix’s 911 dispatch center. Cooper was a 20-year veteran of the dispatch center, but it was her first week back after six weeks recovering from COVID-19…. READ MORE
by ECC Editor | Mar 2, 2021 | Comm Center News
The baritone voice of Ray Richards will be heard just a bit less by the public going forward, as he was one of two Scotts Bluff County employees retiring at the end of February.
Richards stepped down after 13 years as 911 County Communications Director on Friday, with county staff saying good-bye with a reception for both him and Mark Sinner, who has had a long career in criminal justice in the county… READ MORE
by ECC Editor | Feb 27, 2021 | Comm Center News
SPRINGFIELD, Ill. (WICS/WRSP) — A major overhaul at the Illinois Department of Transportation (IDOT) is keeping people safer on the roads.
IDOT spent $7 million renovating their communications center in Springfield.
Officials said it was a necessary step in providing reliable service during emergencies… READ MORE
