Arizona dispatcher put on hold by 911 center during cardiac arrest call

TUSCON, Ariz. — A police department trying to summon help for a woman in cardiac arrest called twice and spent more than four minutes on hold with Tucson’s 911 center before someone answered the call, a report from the center’s interim 911 director said.

The lapse in service during the medical call from Marana occurred two weeks before the director of Tucson’s 911 suddenly quit her $175,000 position after 14 months on the job, public records show…

9-1-1 system up and running (OH)

The commissioners recently approved a new contract for the upgrades to the system. The board entered a three-year agreement with Frontier Communications and will cost $4,960 a month.

The county has received all necessary equipment and installations. She said everything is up on the new system besides the dispatcher software.

Some pieces of the radio system are still being fine-tuned but the new system is up and running…

‘The Holy Grail’: Public safety applauds FirstNet vertical-location launch

First-responder officials are applauding the recent AT&T announcement that FirstNet agencies now can access vertical-location (Z-axis) information powered by NextNav to find personnel inside taller buildings—a challenging task that has been described by many as the “Holy Grail” of public-safety communications.

Charles Werner, a former fire chief for the city of Charlottesville, Va., said he and others in the public-safety community have been working for decades to obtain vertical-location information to help them find personnel, particularly firefighters in smoke-filled buildings that need help…

Sheriff’s 911 Call Dispatcher (CA)

This is a limited continuous filing exam. The filing cut-offs are at 5:00 pm on:2/18/21, 3/11/21 (final cut-off)

Receives telephone reports of emergency and non-emergency incidents from Sacramento County residents, contracting cities, and local, state and federal jurisdictions….

FirstNet: Making the Big Plays for Every Eventuality

By Jason Porter, Senior Vice President, FirstNet Program at AT&T

What a difference a year makes. It’s a little-known secret within the first responder community that Pro Football’s Big Game each year is actually a massive public safety event. But in a pandemic, does this still hold true? The short answer is yes.

Raymond James Stadium in Tampa this Sunday will be about 30% full, with 7,500 first responders invited to attend as honored guests. And while that’s a big change from the typical packed stadium, pre-game concerts and 5G fan experiences of years past, what doesn’t change is public safety’s need to be prepared for every eventuality.

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