Mutual Aid dispatcher indicted on domestic violence charges (NH)

by | Feb 8, 2021 | Comm Center News

A dispatcher for Southwestern N.H. District Fire Mutual Aid faces felony domestic violence charges for allegedly assaulting his girlfriend over the course of their four-year relationship.

Colby A. Howard, 21, of Spofford, was indicted last week by a Cheshire County grand jury on three counts of second-degree assault, a class B felony. Prior to the indictment, Howard was arrested on the charges in August, and released on personal recognizance bail. He has pleaded not guilty to all charges, according to information provided by the court…

Clever 911 Dispatcher Saves Woman From Domestic Abuser By Noticing Subtle Cue |(OH)

by | Feb 7, 2021 | Comm Center News

A dispatcher received a call for a large pizza but quickly realized the woman was really calling about domestic abuse.

‘I would like to order a pizza’

When an Ohio police dispatcher picked up the phone for a 911 call, only to hear a woman asking for a pizza, he thought it was a wrong number.

“You called 911 to order a pizza?” the dispatcher, Tim Teneyck, asked, according to NBC News…

CBS6 Investigates: Why 911 dispatchers are not designated as first responders (NY)

by | Feb 7, 2021 | Comm Center News

ALBANY, NY (WRGB) – This Albany emergency dispatcher, who we are keeping anonymous, has been on the job for the last few years.

He says helping callers deal with trauma daily, comes with lasting impact on the mental health of operators.

“Your friends and family members don’t necessarily understand what you go through or what you listen to so it’s hard to talk about it,” he said…