by AllThingsECC.com | Feb 9, 2021 | Comm Center News
DURHAM, N.C. (WNCN) — In an emergency, seconds matter and that’s why CBS 17 has continued to closely follow the COVID-19 outbreak at the Durham 911 call center.
The call takers and dispatchers are required to quickly process the information they’re given by the public and relay it to first responders.
Since December, CBS 17 has been looking into the Durham 911 call center. Director of the center, Randy Beeman, said a COVID-19 outbreak created staffing shortages…
by AllThingsECC.com | Feb 8, 2021 | Comm Center News
SANDERSVILLE, Ga. — A Washington County 911 dispatcher was on duty earlier this week when she got a call about a house fire at her house. Alicia Napier has been a Washington County dispatcher for about 20 years, the same amount of time she’s lived on Anderson Drive in Sandersville. Napier said she received the emergency call on Monday around 3 p.m. from her 21-year-old son, who had been napping at home…
by AllThingsECC.com | Feb 8, 2021 | Articles, Comm Center News
Public safety represents a growing challenge for cities around the globe.
As urban populations grow, smart cities are leveraging new digital technologies to monitor and optimise water and energy consumption, enhance citizen access to services, create effective transportation infrastructures and deliver the city-wide connectivity that citizens and businesses need.
The building blocks of smart cities are 5G, artificial intelligence (AI) and Internet of Things (IoT) /cloud. There is no doubt that to carry the weight of the smart city of the future, the mobile network will need to be fast, responsive and stable to handle a vast amount of data…
by AllThingsECC.com | Feb 8, 2021 | Jobs
Receives and dispatches emergency and routine calls for police, fire, ambulance, and other emergency services by performing the following duties.Essential Duties and Responsibilities Receives and screens incoming calls for law enforcement, fire, medical, or other emergency services. Questions callers to determine location and seriousness of emergency and response needed. Enters information into computer-aided dispatch system.
Operates two-way radio and/or other communications equipment to dispatch police, fire, medical, and other personnel and equipment and to relay instructions or information to remote units. Provides pre-arrival instructions to caller…
by AllThingsECC.com | Feb 8, 2021 | Comm Center News
NICE today announced that it has opened nominations for the 2021 PSAPs’ Finest Awards, an annual recognition program for emergency communications (ECC) professionals now in its sixteenth year. Awards are presented each year in the following categories: Lifetime Achievement, Communications Center Director, Line Supervisor, Technician, Trainer, Telecommunicator, Innovator, and PSAP of the Year. For 2021, NICE is also adding an Above & Beyond award to acknowledge the exemplary contributions of front-line emergency communications professionals during these particularly challenging times…
