NICE to Deliver Data-Driven Incident Reconstruction and Insights to 911
Dispatch official: No Shawnee County 911 calls went unanswered because of AT&T outage (KS)
No Shawnee County 911 calls went unanswered Sunday evening because of an AT&T outage that affected dispatching centers in Shawnee and Sedgwick counties.
For an unknown amount of time, people calling 911 in Sedgwick County weren’t getting through due to the outage, which occurred because AT&T was doing work on the system involved, that county reported in a news release Monday.
“Once Sedgwick County 911 Emergency Communications were made aware of the situation, staff logged into the back-up phones and started taking inbound calls that were re-routed to that number,” Sedgwick County said in the release…
Fairfax County upgrades 911 calls to help vulnerable residents, first responders (VA)
People using 911 in Fairfax County can now provide medical details and other information to help first responders know more about a situation before they arrive.
The county rolled out the change on July 1, allowing people to sign up ahead of time with information about a resident who has a special need or needs ranging from anything from Alzheimer’s to autism.
“It could make the difference between someone being saved and not saved,” 911 systems administrator Steve McMurrer told Tysons Reporter…
Job Posting for Public Safety Dispatcher I at City of Berkeley, CA
The City of Berkeley Police Department has an exciting opportunity, and is currently accepting applications for Public Safety Dispatcher I. This is a trainee position – learn to receive 911 system emergency and non-emergency calls, dispatch assignments according to police and fire procedures, operate various dispatch center equipment including computer terminals, maintain records, and perform other related work as assigned.
Typical Duties Include:
- Answers 911 emergency and non-emergency calls, and a variety of other public safety telephone and radio communications;
- Obtains essential information from reporting parties about the nature of the emergency and enters all calls for service;
- Responds to inquiries by obtaining information from various government agency databases; enters control codes and searches files to research and provide information…
Durant Communications and Bryan County 911 Dispatch CAD system update goes live today (OK)
DURANT – Durant Communications and Bryan County 911 Dispatchers began using an upgraded Computer Aided Dispatch (CAD) system during calls Tuesday starting at 9 a.m.
“The new CAD software upgrade interface is more user-friendly and 911 Dispatchers now have quicker access to critical data,” Durant’s IT Director Brenton Rucker said.
911 Dispatchers completed training last week and said the new system makes getting help to residents faster and more simple. All the information needed to send assistance is now on just one monitor…
