Honoring the best, West Virginia Telecommunicator of the Year

Honoring the best, West Virginia Telecommunicator of the Year


Ethel Taylor, center, a 20-year dispatcher with Mason County 9-1-1, has been named the Association of Public Safety Communications Officials (APCO) West Virginia Telecommunicator of the Year. She is pictured with Matt Shell, left, 9-1-1 director of operations, who nominated Taylor, and Tiffany Franklin, 9-1-1 director.
POINT PLEASANT — A longtime Mason County 9-1-1 dispatcher has been named the Association of Public Safety Communications Officials (APCO) West Virginia Telecommunicator of the Year.

Ethel Taylor of Point Pleasant was surprised with the award Tuesday during a party in her honor at the 9-1-1 center.

Taylor has been with Mason County 9-1-1 since 2001. Along with serving as a telecommunicator, she is a supervisor, and is described by her co-workers as the “matriarch” of the agency…

Feds sue North Carolina county over 911 operator’s firing

 

 

WILSON, N.C. (AP) — A North Carolina county’s emergency communications unit engaged in unlawful retaliation when it terminated a worker after she told supervisors that she had been sexually harassed while on the job, according to a lawsuit filed by the U.S. Department of Justice.

According to a department news release Wednesday, Jennifer Riddle began working as a trainee for Wilson County Emergency Communications in 2017 and was soon sexually harassed by the agency’s assistant director. The filing says Riddle complained of the harassment and an investigation substantiated her claims, leading to the assistant director being fired.

After the firing, the lawsuit says, Riddle began experiencing hostility from her supervisor and co-workers, leading to a transfer and, eventually, her firing when she reported to the supervisors on her new shift that she had previously been sexually harassed and the department hadn’t effectively dealt with her harasser…

Public Safety Advocate: FirstNet Growth, Another MCPTT Option, FirstNet 10-Year Anniversary Soon, 4.9 GHz

This week we will look at the numbers as FirstNet (Built with AT&T) continues to add more agencies and users and we will discuss its plans to support another Push-To-Talk (PTT) application. We will then consider the possibility that the Federal Communications Commission (FCC) will issue a notice of proposed rulemaking for the 4.9-GHz band and reflect on public safety’s stance on this spectrum.

FirstNet Growth

Congratulations to FirstNet (Built with AT&T). The latest numbers have been released and they show that the network now supports more than 17,000 agencies and more than 2.5 million users…

2021-11: Kansas Highway Patrol Communications Receives CALEA Accreditation

CALEA accreditation is an accomplishment less than five percent of all law enforcement agencies attain

The Kansas Highway Patrol Communications Center was honored with a Certificate of Accreditation by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) on Monday, May 10. 

“We at CALEA congratulate the Patrol on achieving Public Safety Communications Accreditation,” said CALEA Regional Program Manager Timothy Baysinger. “Agencies that are able to obtain concurrent CALEA Accreditation in Law Enforcement, Training Academy and Public Safety Communication are eligible to be awarded the CALEA TRI-ARC award. The Kansas Highway Patrol received the prestigious TRI-ARC award upon completion of Public Safety Communications Accreditation in March of 2021…

Rutgers University hiring Dispatcher 911 (Part-Time) (NJ)

Rutgers, The State University of New Jersey, is seeking a Dispatcher for the Division of Institutional Planning and Operations – Police Department.

Among the key duties of this position are the following:

  • Monitors, receives, and coordinates all communications with university /campus police headquarters and the field, including emergency 9-1-1 calls.
  • Handles both in-person and telephone inquiries from the public.
  • Refers calls or dispatches assistance as appropriate.
  • Provides medical pre-arrival instructions for calls received via 9-1-1…