NICE Honors Emergency Communications Professionals with 2021 PSAPS’ Finest Awards, Including First Recipient of Above & Beyond Award

Nine individuals will be recognized in the 16th annual awards program for their skills, knowledge, professionalism and dedication in service to their communities

HOBOKEN, N.J., September 09, 2021–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced the winners of its 2021 PSAPs’ Finest Awards. Now in its sixteenth year, NICE’s PSAPs’ Finest Awards recognize dedicated individuals and team standouts in public safety emergency communications. Awards are presented annually to winners in the following categories: Lifetime Achievement, and Director, Line Supervisor, Technician, Trainer, Telecommunicator, Innovator and PSAP of the Year. PSAPs’ Finest winners are selected by an independent panel of volunteer judges from the public safety community who evaluate nominees based on their skills, knowledge, professionalism and dedication to service in their communities.

For 2021, NICE also added an Above & Beyond award to acknowledge the exemplary contributions of front-line emergency communications professionals during these challenging times. Achieving this prestigious honor was Daniel Graves, a Police Dispatcher with Denver 911 in Denver, Colorado. Dispatcher Graves was recognized for his consistent and impressive ability to uncover information to assist investigations in real-time. Dispatcher Graves managed several investigations that involved domestic violence calls where, through his skill, persistence, and resourcefulness, he was able to locate and get help to victims…

Fort council eyes municipal-run EMS service (WI)

The City of Fort Atkinson’s 911 ambulance service contract with Ryan Brothers Ambulance, Fort Atkinson, will not be automatically extended.

The city is proposing to bring 911 ambulance service under the purview of the Fort Atkinson Fire Department, as well as increase staffing at both the Fort Atkinson Fire and Police departments.

Upon staff recommendation, Fort Atkinson City Council members Tuesday voted unanimously, by roll call, to have the city’s existing contract for services with the ambulance provider end on Dec. 31, 2022…

Sept. 11: Public safety agencies recall day that united America 20 years ago (GA)

Sept. 11: Public safety agencies recall day that united America 20 years ago (GA)

Almost every year on Sept. 11, local public safety agencies in Statesboro hold a commemoration of the 2001 terrorist attacks on the United States, whose repercussions are still being felt.

This year the observance, hosted jointly by the Statesboro Fire Department and Statesboro Police Department, but with Bulloch County agencies and possibly others also planning to attend, will begin at 9 a.m. Saturday outside the Statesboro Fire Department headquarters, 24 West Grady St. It will be open to the public, but don’t expect an elaborate ceremony, even on the 20th anniversary…

Rensselaer County dispatch loses power in storm (NY)

Rensselaer County dispatch loses power in storm (NY)

GENEVA (AP) — Rich countries with large supplies of coronavirus vaccines should refrain from offering booster shots through the end of the year and make the doses available for poorer countries, the head of the World Health Organization said Wednesday, doubling down on an earlier appeal for a “moratorium” on boosters that has largely been ignored.

WHO Director-General Tedros Adhanom Ghebreyesus also said he was “appalled” after hearing comments Tuesday from a top association of pharmaceutical manufacturers that vaccine supplies are high enough to allow for both booster shots for people in well-supplied countries and first jabs in poorer countries that face shortages. He said that’s already been the case…

“Hello, this is 911, what is your emergency?” (ID) ([Editorial]

“Hello, this is 911, what is your emergency?” (ID) ([Editorial]

I can’t say I remember it, but I had just celebrated my fifth birthday.

My parents, like all others, gave me some presents. I’d wager that there was also a Dairy Queen ice cream cake involved at some point.

It had to have been a happy day.

Four planes had been hijacked by Al-Qaeda, two of them destroying the World Trade Center, one smashing into the Pentagon, and one crash landing into a field in rural Pennsylvania.

Too young to remember the attacks for myself, I had to have been just as confused about the magnitude of the situation as every other child in the country.

Over the years, video of the attacks slowly but surely would be ingrained into my memory, filling in the blanks that eluded my younger mind.Firefighters about to be engulfed by a massive dust cloud. Police running over piles of shattered concrete and tangled, twisted metal beams. Dispatch call audio being played over alternating camera feeds of New York City….