LEXINGTON, Ky. (WTVQ) – A long-time Lexington dispatcher is the newest state winner of telecommunicator of the year.
“There were days, hard days, that I would go home crying and not want to come back,” award-winner and 911 Supervisor Heather Moncrief said.
She said this was her reality at the beginning of her career. It’s a story she tells dispatchers about her early years, so that they know the job gets better over time…
The future status of the 911 emergency communications division is somewhat of a side issue in the recently approved county investigation into allegations of wrongdoing in the Ontario County Sheriff’s Office.
Now, the communications division is part of the Sheriff’s Office, and it’s a busy place. In 2020, the 911 center answered 13,039 emergency medical calls and 4,105 fire calls, according to the Sheriff’s Office’s recently released annual report.
The Ontario County Board of Supervisors earlier in the month voted to create a task force to see if that department should stand alone, work independently from the Sheriff’s Office in some other way or keep the status quo…
Since we will be attending IWCE 2021 in Las Vegas all of next week, there will not be time to publish a September 30 issue. The Advocate will return the following week with a lot of news and information from the show—Next week, what happens at IWCE in Vegas won’t stay in Vegas!
The wireless community is cautiously returning to live events. APCO was held live in San Antonio and, according to reports, it was well-attended. However, the IACP yearly event that was to be held in person in New Orleans had to be canceled for two reasons. The first was that the Covid-19 epidemic is still not under control in New Orleans. The second reason was that while the convention could probably have been held with safety measures in place, hurricane Ida had other ideas and came ashore a few days before the conference was to start…
AURORA | Aurora firefighters are working to deter a select number of people from repeatedly calling 911 for non-emergency issues, a practice that regular clogs dispatch channels and siphons resources from others in need.
Aurora Fire Rescue Lt. Paramedic briefed city council members last week on the status of the city’s relatively nascent 911 high-utilizer program, which unites several city entities in an effort to steer people away from calling 911 on a daily or weekly basis and instead admit them to long-term treatment or care.
Started in 2018, Hardi and a small team from Aurora Fire are currently managing 78 patients who consistently call emergency phone lines for help, with hundreds of other referrals in the pipeline, according to city documents…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
