by AllThingsECC.com | Oct 7, 2021 | Comm Center News
Later this month, St. Louis officials will begin the process of combining the city’s police, fire and EMS emergency operations into one call center. The plan seeks to address a shortage of dispatchers in the city and long hold times for people calling 911.
St. Louis Mayor Tishuara Jones announced the plan in August. On Wednesday’s St. Louis on the Air, interim Public Safety Director Dan Isom signaled a full merger of the three communications centers could take more time.
“When the mayor went to the 911 system and the police department, we talked about October being the target date. And while we want to do it as quickly as possible, because this is an urgent need for our community, we want to make sure we do it right,” Isom told host Sarah Fenske…
by AllThingsECC.com | Oct 7, 2021 | Comm Center News
LYON COUNTY, KY — Starting Oct. 24 the Lyon County Sheriff’s Department will only be responding to emergency calls in Land Between the Lakes if asked to provide backup to U.S. Forest Service law enforcement. Ultimately the issue comes down to staffing.
The Lyon County Sheriff’s Department doesn’t have the resources to help. Lyon County Sheriff Brent White says it wasn’t an easy decision, but was a necessary one.
“We’ll still back somebody up in an officer safety situation, but we’re not answering their calls for service anymore,” White says. “I outlined in a letter how that’s going to shake out from our perspective in a dispatch protocol. And it pains me to say no, but I cannot do that to my citizens…
by AllThingsECC.com | Oct 7, 2021 | Comm Center News
A Tulsa 911 supervisor was killed in a hit-and-run crash Tuesday night, police reported.
Mary Byers, who for 26 years served the community as a 911 call taker, dispatcher and supervisor, was killed at Admiral Boulevard and Utica Avenue, police said.
Details about the crash were not immediately available, but police said the man alleged to have hit her, 27-year-old Cody Carrell, has turned himself in.
Byers began her career as a 911 dispatcher on Aug. 30, 1995, and was promoted to 911 supervisor in November 2017, police wrote in a social media post. She is remembered for her work ethic and accessibility to others on all shifts over the years, but her latest assignment was overnight on “graveyard” shift, the post states…
by AllThingsECC.com | Oct 7, 2021 | Comm Center News
SACRAMENTO, CA – “There’s somebody trying to break into my house, it looks like one person, please send someone,” said a frantic Sacramento County resident during a recent 911 call.
Every year, more than 850,000 calls are made to the Sacramento County Sheriff’s Department, where dispatchers work 10-hour shifts four days a week at the call center.
However, the department is faced with a challenge other communities across the country are facing in call centers. The department is working on limited staff…
by AllThingsECC.com | Oct 7, 2021 | Articles, Comm Center News
Last week was the first live IWCE conference since 2019. Meanwhile, on the last day of September, the Federal Communications Commission (FCC) voted 4-0 in favor of moving forward with the Eighth Notice of Proposed Rulemaking for 4.9-GHz spectrum.
One large Land Mobile Radio (LMR) vendor wants to solve the Push-To-Talk (PTT) interoperability issue for FirstNet/LTE/LMR using its Critical Connect cloud service. However, a much smaller company provides push-to-talk interoperability that is available today. This solution is an example of how we can reach the goal of nationwide push-to-talk interoperability on FirstNet/LTE systems and integrate broadband PTT with LMR PTT services.
Last month, I joined a US Department of the Interior webinar series to listen to the portion provided by FirstNet (Built with AT&T) and a number of FirstNet users from multiple Tribal Nations. I will cover this webinar in more detail next week…
