by AllThingsECC.com | Oct 10, 2021 | Comm Center News
ALBUQUERQUE — Elisha Lucero was known in her family as a painter, a fisherwoman and a caretaker who had put aside her ambitions to nurse relatives through bouts of poor health.
She was also gripped by mental illness, and on a summer’s night in 2019, the 28-year-old was behaving so erratically that a cousin called 911 from their suburban Albuquerque home. Sheriff’s deputies banged on the door and demanded that Lucero, who stood 4 feet 11 inches with her shoes on, come outside.
When she did, the deputies shot her 21 times…
by AllThingsECC.com | Oct 10, 2021 | Comm Center News
MARTINSBURG — Jen Swisher, 9-1-1 Director, came before the Berkeley County Council on Thursday to give an emergency communications update after her first year in the position and to recognize dispatchers who assisted citizens in delivering their babies.
According to statistics presented by Swisher, the total number of 911 calls dispatched increased by less than 1,000 calls from the 2019-20 year to 2020-21 — 69,234 to 70,175.
The large increase in calls, Swisher said, came from Interstate 81, a hot topic among officials throughout the county. In 2019-20, there were 4,898 calls processed for the interstate with 6,164 calls for 2020-21. That equates to approximately 17 calls a day…
by AllThingsECC.com | Oct 10, 2021 | Comm Center News
NASHVILLE, Tenn. (WTVF) — It was an Amber Alert this week that got everyone’s attention, with a woman wanted for questioning for allegedly taking a car with a baby inside.
The car was found just a few hours after the alert was issued, with the 1-year-old safe inside.
Once 911 dispatchers realized there was a language barrier with the owners of the vehicle, they used one of their two language interpretation service companies they’re contracted with…
by AllThingsECC.com | Oct 10, 2021 | Comm Center News
VANCOUVER — As winter weather approaches, North Vancouver RCMP emergency dispatcher Jodie Cohan is encouraging all British Columbians, especially those who venture into the backcountry, to download geolocation technology called What3Words.
The free app divides the world into three-metre squares and assigns each with a unique combination of three random words, which allows first responders to pinpoint the exact location of an emergency.
North Vancouver RCMP implemented the technology last year. Cohan said they were the first RCMP service in Canada to begin using the app…
by AllThingsECC.com | Oct 10, 2021 | Comm Center News
BANGOR — When you call for help, 911 dispatchers are often the first ones to be notified about a problem. Dispatchers said the job can take a toll on your mental health.
“911 what’s the address of your emergency?”
The Penobscot Regional Communications Center is a public safety answering point facility responsible for receiving and dispatching 911 calls for 66 agencies in Penobscot, Aroostook and Hancock counties…
