Florida 911 Operators the Hidden Heroes of First Responders

by | Apr 12, 2022 | Comm Center News

PUNTA GORDA, Fla.–A call to 911 has become synonymous with help, hope, and even terror—as witnessed by the nation on Sept. 11, 2001, America’s darkest day in modern history.

A 911 operator is the most important person “that you will never meet,” retired 911 supervisor Sheryle Langmaid told the Epoch Times on April 5. “We are the first, first-responders.”

Langmaid said that 911 dispatchers do not get the same respect as “other heroes,” in that they are the silent partners of law enforcement, fire department, and Emergency Medical Services (EMS)…

Emporia Police Department receives dual CALEA accreditation (VA)

Emporia Police Department receives dual CALEA accreditation (VA)

by | Apr 12, 2022 | Comm Center News

For the first weekend of April, two of Emporia’s finest took a trip to Orlando, Florida. They weren’t there to go to Walt Disney World, however; they traveled to Central Florida for the Spring 2022 CALEA Conference.

Police Chief Ricky Pinksaw and Captain David Shidell were there to appear before a three-member panel of law enforcement professionals from the Commission on Accreditation for Law Enforcement Agencies. Once it was over, the Emporia Police Department had not only retained its original accreditation for Law Enforcement, but also received a second endorsement for Communications…

The unsung heroes of public safety (NV)

The unsung heroes of public safety (NV)

by | Apr 12, 2022 | Comm Center News

RENO, Nev. (KOLO) – The Carson City emergency dispatch center was filled with western themed decorations as the team kicked off National Public Safety Telecommunicators Week.

“This is our week to really be proud of what we do, and let the community know this is who we are and this is who’s answering that call for you,” Dispatch Manager Jenn Stoffer said.

Decorations littered the call center and dispatchers have plans to dress up in themed clothing all week to celebrate…

Local dispatchers, call takers recognized during state-sponsored week (TN)

Local dispatchers, call takers recognized during state-sponsored week (TN)

by | Apr 12, 2022 | Comm Center News

NASHVILLE, Tenn. (WTVF) — A group of unsung heroes is getting some recognition this week.

Tennessee Gov. Bill Lee has proclaimed the second full week of April as Public Safety Telecommunicators Week across Tennessee.

During this week, the governor and the Tennessee Emergency Communications Board are honoring those who respond to emergency calls, dispatch emergency professionals and equipment and render life-saving assistance to Tennessee citizens.

At the Metro Emergency Communications Center, Alisa Franklin is coming up on 28 years on the job…

RPD Celebrates 911 Dispatchers (TX)

by | Apr 12, 2022 | Comm Center News, Video

RICHARDON POLICE DEPARTMENT
Video Link: https://youtu.be/IwAOkyhlSKg
The Richardson Police Department is celebrating 911 Dispatchers during National Public Safety Telecommunicators Week (April 10 – 16.) We say thank you to these special first responders, who answer your calls for help and can provide life-saving instructions while coordinating the response of police and fire services. Join us as we recognize these outstanding professionals.