by AllThingsECC.com | Apr 13, 2022 | Comm Center News
911 and fire dispatchers at the Emergency Communication Centre in Red Deer have settled into their new bright and airy dispatch centre after a 10-month renovation project.
This week is National Public Safety Telecommunications Week to recognize emergency dispatchers across Canada, including those Red Deer dispatchers who serve 430,000 people in central and southern Alberta at one of the province’s primary emergency communication centres.
Matt White, assistant deputy chief with Red Deer Emergency Services, said dispatchers need to be able to work under pressure, like last Saturday when there were three fires in Red Deer, including two structure fires at the same time…
by AllThingsECC.com | Apr 13, 2022 | Comm Center News
CHARLOTTE, N.C. — The week of April 11, 2022 is National Public Safety Telecommunicators Week. The name is long, but it’s all about honoring the people who dispatch police, fire, and medical services to people in need when 911 is called.
Emergency calls involve a lot of people, from the person asking for help to the first responders on the scene. Part of those responding are the emergency dispatchers who first take the call. That job isn’t just answering the phone and directing people; dispatchers with the Charlotte-Mecklenburg Police Department say it’s always personal…
by AllThingsECC.com | Apr 13, 2022 | Comm Center News
TOLEDO, Ohio — Most of the time, when you call 911, it will be a stranger on the line helping with your emergency and in Lucas County, all of the dispatchers are under one roof.
For National Public Safety Telecommunicators Week, WTOL 11 wanted to see first-hand what a dispatcher’s day looks like.
Back in October, all eight of Lucas County’s regional 911 call centers were consolidated into one central hub and since then, the phones have been ringing non-stop…
by AllThingsECC.com | Apr 13, 2022 | Comm Center News
PRINCETON — They’re ready 24-hours a day, seven days a week and 365 days a year to answer emergency calls, so their hard work is being recognized during National Telecommunicators Week.
The special week, observed from April 10 to 16, is a time when the public and local businesses have recognized Mercer County’s 911 dispatchers and their work by bringing them items such as gift cards and cupcakes.
“It’s for recognition of the 911 dispatchers who answer the phone every day throughout the year,” said Brian Hopper, training officer for the Mercer 911 center. “We’re over here 365, seven days a week. It doesn’t matter, the weather. We’ve always got people here at the center to answer your phone call in your time of need…
by AllThingsECC.com | Apr 13, 2022 | Comm Center News
They’re often described as the first, first responders.
This is National Public Safety Communicators Week and area officials are honouring the thousands of people who answer emergency calls, dispatch emergency crews and offer life-saving assistance.
“Call takers are specially trained to gather the critical information needed to prioritize and dispatch calls,” says Marc Picard, Manager of the North Bay Central Ambulance Communications Centre. “Not all calls come in from a residential or business address—people need assistance at their cottages, on a snowmobile trail or somewhere on the highway. Dispatchers have to be able to identify a variety of locations on a digital mapping system to be able to send assistance wherever they are…
