Florida first responders’ communication network gets big update

Florida first responders can now access the most tech-advanced communications system available with a new partnership from L3Harris Technologies and FirstNet from AT&T — the result of a $451 million contract renewal approved by the state legislature last spring.

The new system by L3Harris will combine its Statewide Law Enforcement Radio System (SLERS) with FirstNet, the only network built with and for America’s first responders.

“This partnership with the State of Florida and FirstNet provides Florida’s first responders with the most technologically advanced communications system available,” said Nino DiCosmo, president of public safety and professional communications for L3Harris…

New info confirms DC 911 didn’t share key details with police before man died in Washington Channel

DC’s Office of Unified Communications (OUC) told us about its “commitment to transparency” (above) when they shared its “findings” about the mishandling of a March 14 emergency where David Griffin died. In those “findings” (below) — sent March 29 to a council member responsible for the agency’s oversight — OUC absolved DC 911 of responsibility despite a more than half hour delay getting police to the scene.

Shepperd died while her 13-year-old daughter Maria performed CPR on her mother. And now, two years later, the cover-ups and lack of transparency and accountability continue.

‘Understaffed and underfunded’: E-Comm struggling to meet demand for BC 911 calls (Canada)

As B.C. prepares for another wildfire season, staffing levels at E-Comm 911 remain strained.

Staffing has been a long-standing challenge for E-Comm, with the organization commissioning a report in 2021 that recommended hiring at least 125 full-time staffers to meet demand.

Jasmine Bradley, executive director of communications and public affairs with E-Comm, said the organization is still struggling to bring on staff.

“Like many other 911 centres across the country, E-Comm is experiencing staffing challenges in terms of the tight labour market. We’re having a challenging time filling vacancies in our call-taking dispatch operations…

80% of Baltimore 911 calls are non-emergencies. A new plan will make the department more efficient, officials say. (MD)

If you call 911 to report a stolen package in Baltimore, dispatchers will soon ask you to do it over the phone or online, instead of sending a police officer to respond in person.

If you report someone having a behavioral health crisis, a social worker will be dispatched instead of the cops. Non-emergency calls and minor car accidents will trigger similar non-police responses.

The goal is to make the Baltimore Police Department more efficient amid persistent staffing shortages and rising gun violence, according to city leaders…

Iredell County ECOM training coordinator honored with statewide award (NC)

Iredell County ECOM training coordinator honored with statewide award (NC)

Iredell County Emergency Communications is proud to announce that Iredell County ECOM Training Coordinator Jody Sherrill was awarded the 2022 N.C. Chapter of the Association of Public Safety Communications Officials (NC-APCO) Communications Trainer of the Year at organization’s annual State Conference in Wilmington.

North Carolina APCO chapter president Grayson Gusa (left) presents Iredell ECOM Training Coordinator Jody Sherrill with the 2022 NC-APCO Communications Trainer of the Year award.

Sherrill began his career with Iredell County ECOM as a telecommunicator in 2002. His strong leadership skills, dedication, and professionalism allowed him to quickly rise through the ranks. As a shift supervisor, he earned the recognition as Supervisor of the Year in 2019…