by AllThingsECC.com | Apr 20, 2020 | Comm Center News
In this episode of In Public Safety Matters, Dr. Kevin Kupietz, who has spent more than 30 years working in emergency management, discusses his role in responding to the COVID-19 pandemic as a member of the National Disaster Medical System.
Learn more about the unique challenges facing emergency managers during the response to the coronavirus outbreak, the importance of all-hazards training and preparation, and what lessons can be learned from the response so far…
by AllThingsECC.com | Apr 20, 2020 | Comm Center News
HR & Wellness Best Practices for PSAPs During the COVID-19 Pandemic
Friday, April 24 | 3PM Eastern (live) or On-Demand
FREE! Click here to register!
It’s essential to maintain effective 9-1-1 center operations during these unprecedented times. We must keep our ourselves – and our teams – safe and healthy so that we can continue to protect the public. Attend this special COVID-19 webinar to learn:
- Answers to HR-related questions on issues such as health screenings, essential-worker designations, staffing policies, and more; and
- Actions you can take to promote wellness and mental hygiene in the center and at home.
by AllThingsECC.com | Apr 19, 2020 | Comm Center News
Four years ago, the situation at Pitkin County’s 911 emergency dispatch center was on the brink of disaster.
Chronic problems at the critical agency, including understaffing, low morale, low pay and employee wellness issues, coupled with an inability to find a director, led Sheriff Joe DiSalvo and other officials to consider possibly going to a regional solution with Grand Junction as the hub.
“We were struggling to find a leader,” DiSalvo said. “Then all of a sudden…
by AllThingsECC.com | Apr 19, 2020 | Comm Center News
Honolulu dispatchers have been working hard to ensure that first responders and the public remain safe during the COVID-19 pandemic.
Therefore, the next time you call 9-1-1, be prepared to answer a few COVID-19 related questions.
“We know it’s a life-threatening experience and they’re overwhelmed and excited and we ask them to try and stay calm,” explained 17-year EMS, EMT dispatcher Shawna De Los Santos. “We’re going to ask for…
by AllThingsECC.com | Apr 19, 2020 | Opinions
In the April 16 article “Pitkin County’s 911 center named best in state,” I really feel like the lead was buried. Yes, Sheriff Joe DiSalvo mentioned that the dispatchers were recognized as the best in the state, but to me, not nearly enough credit was given where it is due.
Pitkin County dispatch, as do most, if not all dispatch centers, chews up its staff and spits them out constantly. Based on the ads in the local papers, their office is in a perpetual rush to train up new hires as the turnover is …
