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In the April 16 article “Pitkin County’s 911 center named best in state,” I really feel like the lead was buried. Yes, Sheriff Joe DiSalvo mentioned that the dispatchers were recognized as the best in the state, but to me, not nearly enough credit was given where it is due.

Pitkin County dispatch, as do most, if not all dispatch centers, chews up its staff and spits them out constantly. Based on the ads in the local papers, their office is in a perpetual rush to train up new hires as the turnover is …