by AllThingsECC.com | Apr 26, 2020 | Jobs
Under general supervision, the Police Dispatcher is the lifeline to sworn personnel and other Department of Police Services (DPS) field units. The incumbent acts as the first point of contact to the public; provides excellent customer service and responds professionally, courteously, and empathetically to persons in various states of mind; answers and screens incoming calls to the police department, which involves conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information; operates police department and other emergency communications…
by AllThingsECC.com | Apr 25, 2020 | Jobs
The Seminole County Sheriff’s Office is now accepting pre-screen questionnaires for the position of PUBLIC SAFETY TELECOMMUNICATOR I, a position that performs in the role of a 911 Dispatcher.
The Sheriff’s Office offers a competitive benefits package including retirement benefits under the Florida Retirement System (FRS), paid medical/dental/life insurance, generous leave accrual, wellness benefits, education incentives and assistance and ten (10) paid holidays per year…
by AllThingsECC.com | Apr 25, 2020 | Comm Center News
A day in the life of a dispatcher is ever-changing. But, people like Kylie Hargrove enjoy organizing the chaos.
The Greenbrier resident and mother of two lives to serve others and acts as a lifeline between those in distress and the help they need.
A dispatcher’s role is critical to ensure residents get the right help and that those responding have as much information about what’s going on before they arrive on scene, fellow Faulkner County dispatcher Kristy Kilcrease said…
by AllThingsECC.com | Apr 24, 2020 | Opinions
We’ve previously reiterated our support for regional dispatch centers, which offer smaller communities the ability to pool their emergency-response resources, with an added enticement of state aid.
In that vein, we’re pleased to see the Nashoba Valley towns of Pepperell, Ashby and Townsend are exploring the possibility of establishing a joint Regional Emergency Communications Center.
The proposal was detailed in a presentation to the Pepperell Board of Selectmen in late February…
by AllThingsECC.com | Apr 24, 2020 | Comm Center News
NG9-1-1 Insights From a GIS Professional
Wednesday, April 29 | 3PM Eastern (live) or On-Demand
In Next Generation 9-1-1, Geographic Information Systems (GIS) becomes the backbone of the infrastructure needed for location identification and call routing to PSAPs. Data quality is a key component of ensuring a smooth transition to NG9-1-1. There will be challenges in breaking down data silos within your organization and with surrounding agencies…
