by AllThingsECC.com | Apr 28, 2020 | Articles
The changes to government security practices wrought by the COVID-19 pandemic are unlikely to dissipate when the virus does, current and former government officials said during a recent webinar.
Because public-safety data is usually highly sensitive, officials have been reluctant to use it, but technological advances such as cloud security are making it easier to share securely — and just in time. Public-safety data can be useful for contact tracing — or monitoring the people potentially exposed to the coronavirus. To achieve this…
by AllThingsECC.com | Apr 28, 2020 | Comm Center News
Murfreesboro, Tenn. – Murfreesboro Emergency Communications Center Communications Supervisor Tiffany Matthews and Communications Training Officer Brady Lutton have been named co-Public Safety Telecommunicator of the Year for their hard work and selfless actions.
Matthews regularly volunteers to take on additional tasks just so others don’t get burned out. She stays over regular working hours and comes in on her days off to assist with short shifts…
by AllThingsECC.com | Apr 27, 2020 | Comm Center News
Perhaps one of the few good things to come out of the Covid-19 crisis is the spotlight it has shone on the nation’s essential workers, from doctors and nurses to grocery clerks to first responders, and more.
People generally understand “first responder” to be an all-inclusive term. It includes police officers, sheriff’s deputies, emergency medical technicians and firefighters. But one critical link in the chain is often left out: 911 dispatchers.
Earlier this month, the Clackamas County Board of Commissioners took action to change that, passing a proclamation recognizing the important work of their 911 call takers, dispatchers…
by AllThingsECC.com | Apr 27, 2020 | Comm Center News
Inside the Hennepin County Dispatch Center, the workflow is much different these days.
New questions, such as “Do you have any flu-like symptoms?” have become part of the routine for 911 dispatchers like Cindy Galland.
“I have never seen anything like this,” Galland said.
Dialogue with callers isn’t all that’s changed amid the coronavirus pandemic…
by AllThingsECC.com | Apr 26, 2020 | Articles, Comm Center News
Saint Paul, MN – Minnesota Governor Tim Walz issued an executive order on Aprail 10 that forced the state health department to provide addresses of people infected with coronavirus to first responders.
Armed with that information, emergency dispatchers can tell responding police, firefighters, and paramedics if … the addresses of contagious cases of coronavirus to 911 dispatch centers, the Minneapolis Star Tribune reported…
