911 dispatchers request to be recognized as first responders (OR)

Dispatchers from the John Day Emergency Communications Agency asked Grant County Court to pass a symbolic resolution recognizing dispatchers as first responders in Grant County.

Dispatcher Cammie Haney said a bill in Congress that would reclassify dispatchers as first responders instead of office administrative support workers passed in the United States House of Representatives but has stalled in the Senate…

New dispatcher on the line in Grant County (OR)

Christmas morning, kids wake up as excitement fills the air at the chance to open gifts with family — a feeling comparable to when Darian Maynard returned to the Grant County dispatch center to begin her work as the new dispatcher.

Maynard recently graduated after three weeks at the Oregon Department of Public Safety Standards and Training where she learned techniques for stress management, civil liability, ethics, criminal law, overview of fire-rescue and law enforcement operations and more…

A Place For My Head: Former Police Officer/911 Dispatcher Jamie Gonzalez Talks PTSD

This week on A Place For My Head, Brandon Thompson and Jerry Petuck discuss a serious issue within the law enforcement community and that’s PTSD. Former police officer/911 dispatcher Jamie Gonzalez, a long time friend of Jerry’s, is featured in the upcoming documentary PTSD 911, where she shares her experience as both a dispatcher and a cop that ultimately led to her resignation…

How Peer-to-Peer Texting Could Play a Role in Disaster and Pandemic Response

By Brandi Vincent

As America fights a global pandemic and braces for what could be an alarmingly active hurricane season, public safety agencies looking to modernize response efforts have a new option to participate in personal, two-way conversations directly with each other and with those they serve—via text message.

RumbleUp, a peer-to-peer texting app that’s made notable waves for political and advocacy campaigns in recent years, was accepted into the FirstNet App Catalog, a dedicated library of secure applications that can be used by more than 12,000 public safety agencies. The addition could enable first responders to directly text people on the ground in support of COVID-19 testing and contact tracing efforts, as a lifeline during hurricanes, and other natural disasters or unexpected events and much more. READ MORE

Public Safety Dispatcher- Police (Temporary/Part-Time) (CA)

Under general supervision, performs skilled work in the receipt and dispatch of emergency 911 and non-emergency calls in accordance with established department policy and procedures; utilizes various equipment such as a telephone, radio, computer and CLETS terminal and related telecommunications and office equipment; dispatches necessary units for emergency service; tracks activity in order to secure the safety of field personnel and the facts of the situation; and, performs other related duties as required. An applicant for this position must be willing and available to work any assigned shift, including weekend and holiday hours…