9-1-1 Professionals Being Honored by 15,000+ Convenience Stores Across America on 24/7 Day

America’s 9-1-1 professionals are among the first responders and local heroes being celebrated this week as the convenience and fuel retailing industry unites in the second annual 24/7 Day event on Friday, July 24.

NENA: The 9-1-1 Association is partnering with the NACS Foundation and American Red Cross in the annual national event, which recognizes first responders, medical personnel, and American Red Cross volunteers who work around the clock, 24/7, serving our communities to ensure people don’t face emergencies alone…

Metro Emergency Communications Center agrees to policy changes after Waffle House shooting settlement (TN)

NASHVILLE, Tenn. (WTVF) — Change is coming to the Metro Nashville Department of Emergency Communications in response to a lawsuit settlement surrounding the response to the Waffle House shooting in 2018.

The lawsuit was filed by victim Akilah DaSilva’s mother Shaundelle Brooks after first responders originally went to the wrong Waffle House during the attack…

Communications tower has space for five wireless carriers (ME)

SCARBOROUGH — Cell service is an ongoing concern for residents in Scarborough, and the communications tower installed at the new Public Safety Building has space for up to five wireless carriers that could improve service.

Although the capacity is there, no leases have yet materialized, Town Manager Tom Hall said in an email. However, the town has a broker soliciting deals.

Reclassifying Emergency Dispatchers

The concept of “professionalism” was Grogan’s segue into changing the classification system for emergency dispatchers. He started “hearing rumblings” about circumventing a protracted timeline for again attempting to upgrade their status from administrative assistants.

“Emergency dispatchers are highly trained individuals handling critical situations,” Grogan said. “We literally breathe life into people by what we do.”