Answering the call: Floyd County dispatchers seek bargaining status (IN)

NEW ALBANY — It’s the unknown that bothers Angie Hackworth.

After the Floyd County dispatcher has answered an emergency call and routed the necessary response to the scene, she often wonders what happened to the person who was in need of assistance.

“You don’t know if that child survived the drowning, or if the kid who was shot on accident made it,” Hackworth said. “It’s difficult because we get the calls and we handle the stress, but we don’t know what happens after it…

St. Cloud PD’s 9-1-1 Communications Center Earns Three Year Reaccreditation (FL)

St. Cloud Police Department’s 9-1-1 Communications Center was recently reaccredited as an Emergency Medical, Fire and Police Dispatch Center of Excellence by the Board of Accreditation of the International Academies of Emergency Dispatch (IAED). The department’s 9-1-1 Communications Center has the distinguished honor of being the 12th Triple Accredited Center in the World.

The IAED is a non-profit standard-setting organization promoting safe and effective emergency dispatch services world-wide. An Accredited Center of Excellence (ACE) is the highest distinction in 9-1-1 emergency communication services…

Communications Dispatcher Job in Mesquite, NV at City of Mesquite (NV)

Actively support and uphold the stated mission and values of the City of Mesquite and the Police Department.  Perform a variety of duties involved in the operation of the emergency services systems and various communication devices to receive, route, relay and dispatch calls for emergency and non-emergency law enforcement, ambulance, fire and other services…

Greenwich dispatch center fields deluge of calls during Tropical Storm Isaias (CT)

GREENWICH — The Greenwich dispatch center has been extremely busy dealing with the impact of Tropical Storm Isaias on the community.

The 911 call center was staffed with six dispatchers during the height of the storm Tuesday, when the volume of emergency calls coming in was substantial, police said.

The emergency calls on that one day were just over a quarter, or 27 percent, of what the center handles during a full month during the summer, according to Greenwich police…

Public Safety Advocate: Congressional and FCC Missteps Keep Future Uncertain

In last week’s Advocate, I said one good thing had resulted from the pandemic because changing circumstances influenced more public-safety agencies to join the FirstNet network. I was concerned about both wired and wireless networks encountering difficulties keeping up with the increased load of work-from-home and school-from-home programs that started in March. Since FirstNet (Built with AT&T) is the only network with dedicated spectrum for public-safety broadband, I concluded that FirstNet would have a decided advantage if there were network slowdowns or other disruptions on other networks…